Office Manager - Denton Commercial

Massey Services • Denton, TX

10d • Onsite

About The Position

Massey Services is seeking an Office Manager for their Denton Commercial location. Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for over three decades. They have experienced consecutive years of profitable growth since 1985 and employ over 2,800 team members. This role involves managing customer interactions, administrative tasks, and supporting the commercial operations.

Requirements

• High School Diploma or GED at a minimum
• Previous experience with customer service on the phone
• Strong problem solving skills
• Excellent computer, typing, and 10-key skills
• Time management talent and a sense of urgency
• Background checks will be completed on all candidates considered for hire.

Responsibilities

• Answering incoming customer calls in a courteous & professional manner
• Resolving customer inquiries, requests, and billing questions
• Scheduling service appointments
• Welcoming prospective new customers and providing information about services
• Making outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments
• Daily reporting
• Updating customer account information
• Accounts payable
• Human resource paperwork
• Payroll processing

Benefits

• Medical & Dental
• 401(k) retirement plan
• Paid vacations
• Sick days
• Holidays
• Tuition reimbursement
• Direct deposit
• Short & long term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED