Office Manager

Bath Concepts Independent Dealers • Hesperia, CA

23d • Onsite

About The Position

JD Bathroom Remodel Express is growing, and we’re looking for an experienced Office Manager to oversee and elevate our daily office operations. This role is ideal for someone with a strong background in the construction or home remodeling industry who thrives in a fast-paced environment and can manage a wide range of administrative, operational, and coordination tasks.
If you’re highly organized, confident in managing people and processes, and experienced with CRM systems, this role offers the opportunity to become an integral part of our company.

Requirements

• Construction or Home Remodeling Experience (Required): You understand the workflow, terminology, and pace of the industry
• CRM Experience (Required): Confident managing CRM systems for leads, scheduling, and reporting
• Office Management Experience: Prior experience in an office manager role
• Highly Organized & Detail-Oriented: Able to manage multiple priorities with accuracy and consistency
• Strong Communicator: Professional, clear, and confident in both written and verbal communication
• Problem Solver: Proactive mindset with the ability to anticipate needs and resolve issues
• Tech-Savvy: Proficient in Microsoft Office (Excel, Word, Outlook), Google Workspace, and office systems
• Local to Hesperia, CA or surrounding areas

Responsibilities

• Oversee day-to-day office operations to ensure efficiency and organization across all departments
• Develop, improve, and maintain office systems, procedures, and workflows
• Manage office supplies, vendor relationships, and general administrative needs
• Manage and maintain the company CRM system, ensuring accurate data entry, lead tracking, job status updates, and follow-ups
• Coordinate between sales, production, and office teams using CRM and scheduling tools
• Generate reports from CRM and other systems for management review
• Coordinate schedules for sales appointments, installations, subcontractors, and internal staff
• Serve as a central point of contact between customers, field crews, vendors, and management
• Track project timelines and help ensure jobs move smoothly from sale to completion
• Manage incoming calls, emails, and inquiries with professionalism and urgency
• Act as the first point of contact for clients, vendors, and visitors
• Assist with customer communication regarding scheduling, documentation, and general inquiries
• Support ownership and management with administrative tasks, reporting, and coordination
• Assist with onboarding, training coordination, and internal communication
• Help enforce company policies, procedures, and best practices
• Assist with invoicing, purchase orders, expense tracking, and basic bookkeeping support
• Maintain organized digital and physical records, including contracts, permits, and job files

Benefits

• Key Leadership Role: Your work directly impacts company performance and growth
• Fast-Growing Company: Be part of a remodeling business with momentum and opportunity
• Variety & Responsibility: No two days are the same—this role touches every part of the business
• Long-Term Growth: We value reliability, initiative, and leadership, with room to grow alongside the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed