Office Manager at Redstone Orthodontics

Specialty Dental Brands-AZ•Peoria, AZ

13h•Onsite

About The Position

We are seeking a highly organized and proactive Orthodontic Office Manager to oversee the daily operations of our orthodontic practice. This role is vital in ensuring a smooth, efficient, and patient-focused environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional patient care.

Requirements

Proven experience in office management, preferably within a healthcare or dental/orthodontic setting
Strong leadership and team management skills
Excellent organizational and multitasking abilities
Exceptional communication and interpersonal skills
Knowledge of dental/orthodontic billing, coding, and insurance processes
Proficiency in office management software and electronic health records (EHR) systems
Ability to handle sensitive information with confidentiality and professionalism
Problem-solving skills and adaptability in a fast-paced environment
High school diploma or equivalent; additional education or certification in healthcare administration is a plus

Responsibilities

Manage daily office operations, including scheduling, patient flow, and staff coordination
Supervise and support administrative and clinical staff to ensure high performance and team cohesion
Oversee patient billing, insurance claims, and financial transactions to ensure accuracy and compliance
Maintain compliance with healthcare regulations and office policies
Implement and improve office procedures to enhance efficiency and patient satisfaction
Handle patient inquiries, concerns, and feedback professionally and promptly
Coordinate with orthodontists and other healthcare providers to ensure seamless patient care
Monitor inventory levels and order supplies as needed
Assist in staff training, development, and performance evaluations
Marketing grass roots and business to business to increase and drive New Patient growth for growing practice