Office Manager – Monster Tree Service of St. Louis

Monster Tree Service•Fenton, MO

8d•Onsite

About The Position

Monster Tree Service of St. Louis is looking for an experienced Office Manager to be the organizational backbone of our growing business. This role is responsible for keeping schedules, invoicing, and office operations moving smoothly to ensure outstanding tree care delivery. It is a hands-on leadership role with opportunities for ownership, impact, and career growth within the company.

Requirements

Strong interpersonal and communication skills (warm, clear, and professional).
Reliability and strong organizational skills.
Problem-solver mindset with a keen eye for detail.
Proficiency in Microsoft Office.
Familiarity with the local area.
Proven leadership abilities, including clear communication and the ability to earn trust.
Strong logistics instincts and hands-on experience managing daily business operations.

Nice To Haves

Management experience in the tree care or landscape industry.
A degree in Business Management, Arboriculture, Forestry, or Environmental Sciences, or equivalent real-world experience.
Prior office experience in an administrative or customer service role.
QuickBooks experience.
Experience with scheduling or CRM software.

Responsibilities

Support the General Manager and Owner with day-to-day tasks, from scheduling to customer service.
Act as the primary point of contact for Monster Tree Service, handling calls, greeting customers, and scheduling estimates and service appointments.
Organize and manage the calendar for the Sales Staff / Arborists.
Maintain accurate customer records, including estimates, invoices, and receipts.
Engage with current and prospective customers via phone and email.
Promote and enforce a safety-first culture by adhering to industry standards.
Assist with Accounts Receivable (AR) responsibilities.
Support hiring protocols.
Perform other general office personnel tasks and responsibilities.