Office Manager

RFK Community Alliance • Lancaster, MA

7h • $23 - $25

About The Position

As a vital member of the Bright Futures Adoption Center team, the Office Manager ensures efficient day-to-day operations and delivers high-level administrative support to the Director of Adoption Services, Clinical Director, Clinical Adoption Supervisors, and all staff. This position reports to the Director of Adoption Services.

Requirements

• The Office Manager must demonstrate strong organizational skills, be detail oriented and have strong written and verbal communication skills
• Passion for event planning
• Ability to take initiative, be a quick learner, flexible, culturally competent, and able to work independently.
• Knowledge of filing and record keeping systems and the operation of standard office equipment.
• Must have access to a reliable vehicle

Nice To Haves

• Bachelor’s degree preferred
• Some knowledge of or connection to adoption.
• Experience with Microsoft Word, Excel, FileMaker or other similar database technology, One Drive, SharePoint and social media outlets

Responsibilities

• Assist pre-adoptive families in meeting all requirements to become pre-adoptive parents
• Manage annual events and special event planning, including designing invitation and event registration and donation website (Bloomerang/Qgiv), and in-kind solicitations
• Create/layout and mail event invitations, certificates and newsletters
• Assist in the management of Bright Futures’ website and other social media
• Conduct application process and review for families seeking to adopt from foster care
• Assist with tasks related to the state mandated training for pre-adoptive families, including managing access to Google drive
• Manage IFamilyNet (the DCF computer system) for full-time staff, including initiating background checks and law enforcement checks, entering dictation, uploading supporting documents and entering assessments.
• Manage DCF referrals, including tracking all referrals, accepting referrals and submitting completed assessments
• Create, maintain and keep adoption files up to date and in accordance with applicable regulations
• Prepare information packets and other promotional materials
• Maintain databases and track client information
• Provide outreach and marketing to the community regarding program services
• General clerical duties including photocopying, faxing and mailing
• Attend staff meetings as needed and record and distribute minutes of meetings
• Enter payroll
• Answer the telephone, gather needed information from the caller and transfer line to the answering service or other staff as needed
• Manage SignNow which is an online document completion system
• Work closely with collaterals to obtain medical records and other references for child assessments
• Request medical records for newborns and birth parents
• Assist in obtaining Mass Health benefits for newborns
• Request birth certificates
• Handle assigned financial tasks, including tracking revenue received (infant and DCF), donations received, processing bill payment, and tracking credit card expenses
• Attend all appropriate training sessions required by RFK Community Alliance
• Perform other reasonable duties as requested by the Director of Adoption Services

Benefits

• RFKCA offers a compassionate, inclusive company culture and excellent work environment.
• RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness.
• We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability.
• EOE/AA

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level