Office Manager

Billet HealthDallas, TX

About The Position

Billet Health is seeking a high-energy, detail-driven Office Manager to support our clinical teams and serve as a welcoming presence for our patients, field staff, and community partners. This position is ideal for someone who thrives working independently and takes pride in owning their workflow. If you have medical office experience and enjoy being support for the clinical team, you will find deep purpose in this role. Every task you complete—whether coordinating supplies, supporting field clinicians, or assisting corporate operations—directly contributes to the quality of care our patients receive. You’ll have the autonomy to organize your day, solve problems, and streamline processes, while being a vital support to both the clinical leadership and the corporate office.

Requirements

  • At least 1 year of experience in a medical office setting.
  • Strong data entry and documentation skills.
  • Meticulous attention to detail and strong organizational abilities.
  • Ability to multitask in a fast-paced, ever-changing environment.
  • Excellent verbal and written communication.
  • Strong customer service mindset with professionalism and empathy.
  • Ability to navigate computers and multiple software systems with ease.

Nice To Haves

  • Medical Assistant Certification is a plus.
  • Medical terminology knowledge (preferred).

Responsibilities

  • Warmly greet and assist visitors, field staff, delivery drivers, and vendors.
  • Professionally answer and direct incoming calls.
  • Support the Director of Nursing with daily staffing needs for field clinicians.
  • Maintain, rotate, and reorder office, medical, and supply inventory for both Home Health & Hospice.
  • Manage hospice delivery schedules, mapping, and coordination with the pharmacy.
  • Oversee Home Health & Hospice documentation, ensuring accuracy and organization.
  • Assist with clerical duties such as scanning, filing, data entry, and preparing records.
  • Perform basic housekeeping and keep common areas visitor-ready.
  • Complete Day 1 orientation onboarding for new hires.
  • Prepare, set up, and break down weekly/monthly meetings.
  • Work both indoors and outdoors as needed, navigating steps and multi-storage locations.
  • Lift up to 30 lbs regularly.
  • Comfortably manage multiple web browser tabs and programs simultaneously; utilize Word and related software tools.
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