Office Manager - Assisted Living

Prestige CareCorvallis, OR
Onsite

About The Position

The Office Manager is responsible for the overall operations of the business office, including Accounts Receivable, Accounts Payable, Payroll, and the front desk. This role also assists in recruiting new team members. The position requires strong attention to detail, organizational skills, and teamwork. It is a fast-paced environment with important work that matters, allowing for collaboration with a strong team of healthcare providers in a home-like setting. The role offers the opportunity to bring joy and community to residents and has a promote-from-within culture. Prestige Care is a family-owned and operated organization with over 80 locations in 8 states.

Requirements

  • Associate Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
  • Two years’ experience working in business office including managing accounts receivable or ability to demonstrate equivalent knowledge and skills.
  • Proficient with Microsoft Excel.
  • Experience using accounting software.
  • Ability to work independently to prioritize responsibilities and meet deadlines.

Nice To Haves

  • Experience billing in an assisted living or senior living environment.

Responsibilities

  • Manage business office systems in accordance with Prestige procedures including completion of daily, weekly and monthly tasks and non-negotiables.
  • Maintain accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), move-ins and census numbers, resident insurance information and financial files, bank deposits, petty cash, resident trust accounts, and mail.
  • Perform routine billing processes by ensuring billing is set up, billed and collected in a timely and accurately manner. Identifies, researches, and corrects billing discrepancies.
  • Manage collections of all receivables according to Prestige procedures and document efforts within billing system. Partners with Executive Director and regional support to problem solve and collect on difficult accounts.
  • Assist with the move-in process for residents by verifying payer source and completion of move in paperwork.
  • Completes month end close within designated timeframe, participates in monthly A/R review and completes necessary reports as required.
  • Manages petty cash and resident trust accounts. Ensures accounts are balanced and update to date according to state regulations and Prestige policy.
  • Maintains personnel and resident files in accordance with all applicable laws, regulations, and Prestige policy and procedure.
  • Assist in the new hire process by posting requisitions, reviewing applicant tracking system, scheduling and conducting interviews, extending offers, completing new hire paperwork, tracking credentials, and onboarding process.
  • Responsible for payroll duties including assigning employee numbers, reviewing time clock entries, collecting time clock edits, entering data into the payroll system, processing PTO/Sick Time, tracking attendance, and running reports. Processes payroll close and submits to central support.

Benefits

  • Strong promote-from-within culture
  • Opportunities for career advancement
  • Collaborative team environment
  • Home-like setting
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