Office Manager
About The Position
Join a thriving, well-established primary care practice as an Office Manager, where your leadership will directly shape patient experience, team culture, and operational excellence. This dynamic, hands-on role is for someone who thrives in a fast-paced healthcare environment and is passionate about building high-performing teams while delivering exceptional patient care. This position offers an opportunity to lead, influence, and grow within a respected practice, working closely with leadership to guide a dedicated team, optimize workflows, improve access to care, and foster a positive, patient-centered environment.
Requirements
- Front desk experience in a medical setting (physician practice or urgent care preferred)
- Proven supervisory or leadership experience
- Strong problem-solving and conflict resolution abilities
- Excellent communication and active listening skills
- Highly organized with exceptional time management
- Strategic thinker with a hands-on, team-first mindset
- Professional, reliable, and able to maintain confidentiality
Nice To Haves
- Bachelor's Degree, preferred
- EMR experience (Athena a plus, but not required—we'll train the right person)
Responsibilities
- Oversee and coordinate daily operations in partnership with the Practice Manager
- Create and manage staff schedules to align with patient demand and optimize workflow
- Monitor provider schedules to maximize access and support same-day appointments
- Supervise front office staff and medical assistants, providing guidance and support
- Step in as needed—this is a hands-on role with front desk responsibilities during peak times
- Review and manage PTO requests in alignment with company policy
- Support payroll preparation and administrative processes
- Maintain inventory of clinical and office supplies
- Lead staff engagement initiatives and help cultivate a professional, positive clinic culture
- Assist with recruiting, hiring, onboarding, and performance management
- Coordinate staff training, including compliance and emergency preparedness
- Support marketing and growth initiatives within the community
- Ensure compliance with regulatory standards, safety protocols, and internal policies
- Help lead team meetings and contribute to continuous improvement efforts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
