Marina Office Manager

Morningstar Properties•Norfolk, VA

1d•Onsite

About The Position

Come work in a beautiful setting right on the water! Do you love to work with people? Do you have a positive, uplifting demeanor that is infectious to those around you? Do you like to work with your hands, both indoors and out, with a motivated team of outstanding co-workers? If that sounds like you, we’d love for you to join us! At Morningstar Marinas, we love what we do and we hope it shows. We’ve created a community of boaters who come together to enjoy life on the water, and our role is to provide best-in-class services and amenities designed to make it happen. With coastal locations in VA, SC, GA, FL, river location in OH, and inland lake locations in NC, we strive for our customer experiences to be as jaw-dropping as our settings. As part of our team, you’ll benefit from training programs and development opportunities, an industry-leading suite of benefits, a workplace view that’s hard to beat in the opposite of a desk job, and much more. We believe our greatest investments are our people and we’d love to invest in you. An Office Manager for Morningstar Marina: a people-person who holds their team and their marina to exceptional standards, leading with empathy, efficiency, and an eagle's eye for detail. We are looking for a candidate that exceeds in execution, making sure every member of the team is operating on the same level and toward the same goal: a superior customer experience.

Requirements

Independence & intuition; excellence in execution
Strong prior administrative management experience
Associates degree or comparable experience
Company savvy (Microsoft Office Suite, email, etc.)
Impeccable organization skills and the highest degree of attention to detail

Responsibilities

Report directly to the Marina General Manager
Provide high-level customer service at all times; anticipating customer service needs and providing prompt courteous assistance.
Provide top-notch sales expertise for potential, incoming and existing customers.
Drive marina success and impact performance results
Handle all aspects of office administration, including accounts payable and receivable, customer service management, and other duties as assigned.
Execute sales and marketing initiatives and impact the community as the face of the marina.
Take pride in our operation, service, and appearance, constantly looking for and acting on ways we can be better.
Enforce safety, adhering to all policies and regulatory standards as well as Morningstar guidelines.
Maintain a professional appearance and adhere to the company's uniform policy.
Utilize company software as instructed.
Ability to maintain positive, professional relationships and interactions with customers, peers, and supervisors.
Willingness to learn about the marina business and the boating lifestyle.