Office Manager

Bridges of Colorado•Denver, CO

4d•$75,304 - $101,661•Hybrid

About The Position

This role exemplifies our values of being Person-Centered by Ensuring the Office operates smoothly and efficiently by delivering timely, effective, person-centered, and responsive customer service to employees regarding their operational and office needs. Monitoring operational efficiencies and employee needs and provide recommendations for improvement. Performing or supporting all office management tasks associated with onboarding, including equipment and systems access. Monitoring operational efficiencies and employee needs and provide recommendations for improvement. Proactively identifying needs and coordinating and providing logistical support for event planning and Office meetings. Coordinating employee professional development requests, payments or reimbursements, and monitor allocated budget Monitoring operational efficiencies and employee needs and provide recommendations for improvement. Providing general customer service support to staff, including password support and access instructions for employee systems Managing employee professional development budget allocations, requests, and payments. Answering, screening, and directing communications to appropriate parties; responding to emails, and managing correspondence. Solution-Focused by Maintaining organization or tracking of various internal systems, resources, and processes, such as systems access, learning management system utilization, email distribution lists, Teams channels, onboarding and offboarding components, and main and home office equipment. Creating and maintaining functioning workspaces for the main office in Denver, including filling office supplies, furniture, and equipment requests. Serve as the in-person contact to receive furniture, supplies, and equipment for Bridges’ main office in Denver. Supporting the creation and maintenance of functional home offices for Bridges employees according to Office policies and guidelines. Support includes proactively engaging with new employees regarding their needs and options, placing orders for equipment, and monitoring individual and overall budget allocations. Monitoring budget related to Office and operational expenses. Support fiscal year end tasks and duties related to Office and operational expenses and other areas as assigned. Identifying opportunities to automate and streamline Office and administrative processes. Performing facilities management including parking and statewide fleet vehicle management. Collaborative by Providing special event support, including placing hotel bookings for group conferences, leading logistical event planning for Bridges of Colorado Conference, coordinating Bridges Commission meetings, and coordinating supplies and logistical support for communities of practice. Coordinate itineraries and book travel as requested. Identifying, coordinating, and supporting Bridges’ needs, primarily by coordinating between partners and Bridges leadership team members proactively and responsively. Attend and represent Bridges in meetings with the Office and IT service providers. Provide detailed follow-up and recommendations to support organizational decision making. Coordinating and managing utilization of main Bridges’ office by maintaining organization wide reservation system. Monitoring operational efficiencies and employee needs and providing recommendations for improvement. Maintaining Bridges’ contracts for purposes of payment processing by facilitating invoice processing, budget monitoring, and tracking and initiating renewals. Serving as the administrative liaison to Bridges Commission. Assist executive director with meeting planning, agenda, and materials. Assist commission members with travel arrangements, logistics, and expense reimbursement requests, as needed. Supporting leadership team by assisting in scheduling meetings and attending meetings, as needed. Assist in coordinating the agenda and materials for leadership and administrative team meetings as requested. This is a dynamic position where the scope of responsibilities and duties will evolve, and the incumbent should anticipate fulfilling other duties as assigned that are reasonable and necessary to fulfill the Bridges mission. The ideal candidate for this role is expected to not only possess the ability to fulfill the outlined duties but will also be a proactive, adaptable, and capable contributor to the development of the role’s scope and responsibilities, aligning them with the evolving needs of the Office.

Requirements

Graduation from an accredited college or university with a bachelor’s degree in a related field.
Minimum of six (6+) years of experience in office administration, office support, administrative assistance, or a combination of the above.
Ability to work independently with a hybrid environment.
Ability to organize and prioritize work.
Demonstration of professional alignment with Bridges values, culture, and principles of justice and equity through the organization.
Must be responsive, flexible and adaptable to the evolving needs of the role and the organization.
Capable of, and enjoys, thriving in a fast-paced, multi-tasking environment with thoughtful decision-making skills.
Emotional intelligence; able to create and sustain helpful, professional relationships thoughtfully and responsively with empathy, respect, and collaboration.
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date.
Have reliable transportation to meet your position’s travel requirements.
Ability to work remotely, in an office setting, and travel throughout Colorado or region, depending on the position’s responsibilities.
Be willing to submit to a routine background investigation, including a criminal history check.
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three (3) workdays of your start date.

Nice To Haves

Eight or more (8+) years of experience in office administration, office support, administrative assistance, or a combination of the above.
Experience providing support to employees within the criminal justice and/or behavioral health industry.
Demonstrated continuing education, advocacy, or volunteer work in diversity, equity, inclusion, and justice or social justice principles.
Spanish speaking is a plus, and levels of proficiency will be considered in an employee’s pay.

Responsibilities

Ensuring the Office operates smoothly and efficiently by delivering timely, effective, person-centered, and responsive customer service to employees regarding their operational and office needs.
Monitoring operational efficiencies and employee needs and provide recommendations for improvement.
Performing or supporting all office management tasks associated with onboarding, including equipment and systems access.
Proactively identifying needs and coordinating and providing logistical support for event planning and Office meetings.
Coordinating employee professional development requests, payments or reimbursements, and monitor allocated budget.
Providing general customer service support to staff, including password support and access instructions for employee systems.
Managing employee professional development budget allocations, requests, and payments.
Answering, screening, and directing communications to appropriate parties; responding to emails, and managing correspondence.
Maintaining organization or tracking of various internal systems, resources, and processes, such as systems access, learning management system utilization, email distribution lists, Teams channels, onboarding and offboarding components, and main and home office equipment.
Creating and maintaining functioning workspaces for the main office in Denver, including filling office supplies, furniture, and equipment requests.
Serve as the in-person contact to receive furniture, supplies, and equipment for Bridges’ main office in Denver.
Supporting the creation and maintenance of functional home offices for Bridges employees according to Office policies and guidelines.
Monitoring budget related to Office and operational expenses.
Support fiscal year end tasks and duties related to Office and operational expenses and other areas as assigned.
Identifying opportunities to automate and streamline Office and administrative processes.
Performing facilities management including parking and statewide fleet vehicle management.
Providing special event support, including placing hotel bookings for group conferences, leading logistical event planning for Bridges of Colorado Conference, coordinating Bridges Commission meetings, and coordinating supplies and logistical support for communities of practice.
Coordinate itineraries and book travel as requested.
Identifying, coordinating, and supporting Bridges’ needs, primarily by coordinating between partners and Bridges leadership team members proactively and responsively.
Attend and represent Bridges in meetings with the Office and IT service providers.
Provide detailed follow-up and recommendations to support organizational decision making.
Coordinating and managing utilization of main Bridges’ office by maintaining organization wide reservation system.
Maintaining Bridges’ contracts for purposes of payment processing by facilitating invoice processing, budget monitoring, and tracking and initiating renewals.
Serving as the administrative liaison to Bridges Commission.
Assist executive director with meeting planning, agenda, and materials.
Assist commission members with travel arrangements, logistics, and expense reimbursement requests, as needed.
Supporting leadership team by assisting in scheduling meetings and attending meetings, as needed.
Assist in coordinating the agenda and materials for leadership and administrative team meetings as requested.
Fulfilling other duties as assigned that are reasonable and necessary to fulfill the Bridges mission.

Benefits

health, dental, and vision coverage for spouses, families, and domestic partners
employer-paid basic life and AD&D insurance
short and long-term disability insurance
Public Employee Retirement Association (PERA) benefits
family and parental leave benefits
generous paid time off
professional and career development opportunities, including clinical supervision toward relevant licensure
A cell phone will be provided
hybrid work arrangement when feasible for your position’s responsibilities
Each employee will receive a laptop for their home office or travel for work.
exclusive parking at a discounted rate near the Ralph Carr Judicial building for easy access to the in-person meetings in Denver.