OFFICE MANAGER (OFFICE OF THE PUBLIC DEFENDER) AFSCME 1767

Cook County•Chicago, IL

1d•$51•Hybrid

About The Position

Under the direction of the Deputy of Administrative Services, assists managers and professional staff to survey, investigate, and analyze operational problems/ issues of a confidential nature. Attains and sustains an optimum level of performance as measured by efficiency, effectiveness, morale, creativity and organizational climate. Recommends, designs, coordinates, supervises and/or conducts team-building and training workshops to meet project objectives. Serves as technical and administrative advisor in matters requiring an extensive knowledge of the rules, regulations, objectives, and protocols of the department and criminal law. Acts in a supervisory/administrative capacity to address issues of concern between professional staff, management and support operations. Assumes primary supervisory responsibility and oversight of support staff functions, tasks, personnel and projects as directed. Investigates operational problems and recommends appropriate course of action to resolve problems and conflicts. May be required to perform other administrative duties as assigned.

Requirements

Possession of a high school diploma or G.E.D. test certificate PLUS, eight (8) years full-time legal administrative work experience is required.
Graduation from an accredited college or university with a Bachelor’s Degree supplemented by four (4) years of full-time legal administrative work experience is required.
Knowledge of the principles and techniques of office practices and procedures.
Thorough knowledge of the types and preparation of criminal and civil legal documents.
Skill performing highly specialized and confidential administrative work independently and developing and completing complex assignments with minimal direction.
Ability to direct clerical, secretarial and administrative tasks/personnel within assigned area of supervision.
Skill in interacting with others to investigate, gather and review sensitive or confidential materials, information and incidents of record.
Ability to perform administrative tasks using spreadsheet, word processing, and database software.
Ability to serve as liaison on behalf of management relative to the screening, evaluation, promotion or discipline of employees.
Ability to handle sensitive personnel and related labor issues as directed or as applicable.
Ability to grasp and utilize the policies, protocols, systems, procedures and technical vernacular of the department and County applicable to assigned duties and responsibilities quickly and effectively.
Ability to accurately perform mathematical calculations and supervise account/expenditures on behalf of the executive staff.
Ability to communicate effectively both in written and verbal formats with tact and courtesy to staff, internal departments and external agencies.
Must be legally authorized to work in the United States without sponsorship.

Responsibilities

Survey, investigate, and analyze operational problems/ issues of a confidential nature.
Attain and sustain an optimum level of performance as measured by efficiency, effectiveness, morale, creativity and organizational climate.
Recommend, design, coordinate, supervise and/or conduct team-building and training workshops to meet project objectives.
Serve as technical and administrative advisor in matters requiring an extensive knowledge of the rules, regulations, objectives, and protocols of the department and criminal law.
Act in a supervisory/administrative capacity to address issues of concern between professional staff, management and support operations.
Assume primary supervisory responsibility and oversight of support staff functions, tasks, personnel and projects as directed.
Investigate operational problems and recommend appropriate course of action to resolve problems and conflicts.
Perform other administrative duties as assigned.