Office Manager/Marketing Coordinator - Kirkland, QC

CSL•Quebec, QC

50d

About The Position

The Office Manager/Marketing Coordinator provides critical day-to-day support to the Canadian team, ensuring seamless office operations and effective cross-functional coordination. This role partners closely with Commercial Operations leadership, Finance, Procurement, Customer Relations, and external vendors to manage administrative processes, track budgets and contracts, and support key business activities. In addition to overseeing office management and logistics, the position plays a key role in maintaining internal and external communications, supporting customer service during peak periods, and ensuring compliance with safety, security, and business continuity requirements. This is a highly visible, hands-on role requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Strong command of Outlook, Microsoft Word, PowerPoint, Excel, Teams, Notes.
Strong oral and written communication skills necessary to successfully execute cross-functional projects and interact directly with internal and external customers.
Ability to maintain confidential status of sensitive documents.
Strong organizational skills
Ability to prioritize work/tasks
Self-starter, able to work independently
Adaptable, flexible within a fast-paced, deadline oriented environment
Detail oriented
Two-year college diploma or equivalent
3-4 years’ experience in a similar position, ideally in the Pharmaceutical Industry
Fully bilingual in French and English

Nice To Haves

Experience in SAP and Companion preferential.

Responsibilities

Support Head Commercial Operations with meeting arrangements, agendas and minutes, formatting of documents, and general office duties.
Process & track vendor estimates and invoice payments in SAP; liaise with procurement and suppliers to resolve issues.
Accurately maintain budget tracker and attend monthly finance meetings.
Deposits cheques & inform relevant departments.
Liaise with vendors, legal and procurement for MSAs & SOW documents; Create, track and follow up on contracts and agreements in Companion database
Support logistics for internal/external meetings & organize team building and volunteering events.
Maintain CSL Seqirus intranet and Seqirus.ca website making updates in a timely manner.
Lead implementation of Global employee communication campaigns.
Support Customer Relations with customer calls, order placement and shipping as required.
Ensure smooth running of the office: Purchase office supplies; maintain equipment inventory; manage vacation trackers etc.
Coordinate with landlord for janitorial services, maintenance, and repairs.
Support managers for onboarding new employees with IT equipment, cell phones, fleet car rental and security passes·
Coordinate IT technician monthly visits and ensure any IT issues are addressed.
Lead and follow safety and security requirements/procedures and train employees and lead annual update and training of Canadian Business Continuity Plan.
Lead document storage and destruction process as required.