Office Manager - Lampton Love Generator Division - Richland, MS

Ergon • Richland, MS

57d • Onsite

About The Position

The Office Manager at our Generator Division is responsible for providing friendly and efficient customer support by answering calls, processing payments, creating delivery orders, while also performing a combination of office and warehouse tasks, all with a professional and helpful attitude.

Requirements

• High school diploma or equivalent required
• Strong verbal and written communication skills
• Friendly, patient, and professional demeanor
• Ability to handle multiple tasks at once
• Basic computer and typing skills
• Must be able to pass a pre-employment drug screen and background check.
• A clean MVR is required.

Nice To Haves

• Prior customer service experience is a plus

Responsibilities

• Answer incoming phone calls in a courteous and professional manner
• Respond to customer questions, concerns, and requests accurately and efficiently
• Maintain a calm and helpful attitude, even in challenging situations
• Perform general office duties such as filing, scanning, and data entry
• Setting up accounts after obtaining information from customers
• Accept cash, check, and credit card payments from customers
• Maintaining our Facebook page daily
• Receiving merchandise into Cargas
• Help with monthly merchandise inventory
• Handle banking
• Calling on customers for account receivables
• Setting up generator shipments
• Maintaining the office appearance
• Help with scheduling jobs
• Able to operate a forklift

Benefits

• Competitive pay
• Medical, dental, vision & life insurance
• Short Term and Long Term Disability
• 401(k) with company match
• Paid time off
• Holidays
• Propane discount
• Supportive team, long-term stability, and room to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Petroleum and Coal Products Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees