Office Manager Dental

CASCADA DENTAL SPA•New York, NY

5d•$70,000 - $90,000•Onsite

About The Position

The Dental Office Manager is highly organized and detail-oriented with strong multitasking skills. The Dental Office Manager has the ability to prioritize tasks for the most efficient use of time while being able to keep deadlines. This position requires a high level of integrity, confidentiality, and maturity. Naturally driven to coach, mentor, and build strong working teams. high executive function skills, excellent with following checklists and process. Uses past experiences to add to the dental practice. Comfortable with conflict resolution.

Requirements

5+ years managing a dental office
Familiarity with dental assisting and xrays
Familiarity with treatment plan coordination and sales
Experience managing a large team with checklists and audits
Expert knowledge on dental PPO insurances and codes
Excellent planning and organizational skills with strong attention to detail
Ability to use organizational tools such as google calendar, Open Dental, Word and excel.
Must have the ability to multitask and prioritize. Must have take charge attitude.
Ability to prioritize multiple projects and adjust workload accordingly; time management critical
Must possess the ability to delegate authority and responsibility while also checking that it is getting done.
Ability to maintain a high level of confidentiality
Ability to act and operate independently to accomplish objectives and the ability to work within a team
Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
Excellent communication and interpersonal skills with the ability to foster effective working relationships
High level of professionalism
Highest level of integrity

Responsibilities

Perform administrative responsibilities including employee training manuals, employee performance reviews, dental treatment plans, patient informed consent, insurance eligibility, prior authorizations, etc.
Coordinate staff activities to ensure maximum efficiency.
Audit staff to ensure team members are completing assigned tasks and completing assigned checklists. Command respect.
New hire orientation and paperwork - all onboarding
Meet with staff to review, write up or train in proper office protocols.
Meet with disgruntled patients who have questions or concerned about their experience.
Perform morning huddle (team meeting) on time every morning before patients arrive.
Oversee adherence to office policies and procedures
Develop and help Implement accountability system for staff and doctors.
Maximize office productivity by making sure administrative staff is scheduling patients and answering phones.
Audit dental assistants to make sure office equipment is being used and maintained with proper OSHA guidelines.
Coordinate schedules, appointments, and bookings
Monitor and maintain office supplies inventory
Meet and greet patients and staff with hospitality so that both staff and patients have a great experience at the office.