Spanish Bilingual Office Manager / Customer Service Manager

WashSmart • Chicago, IL

1d

About The Position

We are seeking an organized, dependable, and proactive Office Manager to oversee the day-to-day administrative, billing, and customer service of our office. This leader will help ensure the workplace runs efficiently, support employees, leadership, clients, coordinate office activities, and maintain a professional, welcoming, and supportive environment. The ideal candidate is extremely detail-oriented, resourceful, an excellent communicator, and comfortable managing multiple priorities and others in a fast-paced environment.

Requirements

• High school diploma or equivalent required
• Bilingual in Spanish.
• 3+ years of office administration, office management, or related experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to manage multiple tasks and priorities with minimal supervision.
• Strong attention to detail and problem-solving skills.
• Professional, friendly, and customer-service-oriented attitude.
• Ability to handle confidential information appropriately.

Nice To Haves

• associate or bachelor's degree preferred.
• Experience with accounting, payroll, HR, or office management software is a plus.

Responsibilities

• Oversee daily office admirations, billing, customer service, and administrative procedures.
• Serve as a primary point of contact for employees, visitors, vendors, and clients.
• Manage a customer service team, calendars, meetings, appointments, and office communications.
• Coordinate office supplies, equipment, maintenance, and vendor relationships.
• Process invoices, purchase orders, expense reports, and other administrative documents.
• Maintain accurate records, files, and confidential information.
• Assist with weekly billing our customers.
• Support onboarding and offboarding of employees, including coordinating paperwork, supplies, and access.
• Assist management with reports, presentations, correspondence, and special projects.
• Coordinate meetings, company events, employee activities, and office functions.
• Help establish and maintain office policies and procedures.
• Ensure the office is clean, organized, safe, and properly stocked.
• Handle confidential and sensitive information with discretion.
• Identify opportunities to improve administrative processes and office efficiency.
• Perform other duties and special projects as assigned.

Benefits

• Competitive salary: $50,000 - $52,000
• Paid time off.
• 401(k) / retirement plan with employer match
• Bonus or incentive opportunities
• Professional development and growth opportunities
• Employees earn a monthly monetary credit to wash for free at any of our facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED