Office Manager, Customer Innovation Center

Belden Inc•Chicago, IL

1d•$75,000 - $95,000•Onsite

About The Position

Belden is seeking a highly organized and adaptable Customer Innovation Center (CIC) & Office Manager to serve as the operational lead of our Customer Innovation Center (CIC) and broader office environment in Chicago, IL. This role is critical to ensuring seamless day-to-day operations, delivering a polished experience for customers and guests, and supporting key internal initiatives. This is an onsite position.

Requirements

Adaptability & Flexibility: Comfortable pivoting quickly between tasks and shifting priorities without losing attention to detail
Multitasking: Ability to manage and prioritize multiple concurrent responsibilities across CIC operations, facilities, and administration
Reliability & Punctuality: Consistently arrives before customers and guests to ensure the space is fully prepared
Organization: Strong ability to track room bookings, catering orders, shipments, and administrative tasks simultaneously
Communication: Clear and professional communicator with both internal teams and external vendors/contractors
Tech Proficiency: Comfortable using SharePoint, Microsoft Office and other standard business tools for coordination and tracking
Vendor & Logistics Coordination: Experience managing deliveries, catering vendors, and contractor scheduling
Customer-Facing Presence: Professional demeanor and a hospitality mindset when the office is hosting customers and guests

Responsibilities

Oversee all aspects of office operations, ensuring a productive, organized, and efficient work environment while supporting business objectives and needs.
Open and prepare the office ahead of employee and customer arrival, including operating and maintaining kitchen area.
Ensure all conference and meeting rooms are clean, properly set up, and AV-ready; manage room readiness through the designated SharePoint intake form.
Coordinate catering / events for customer visits and internal meetings, including ordering, payment processing and receiving deliveries.
Manage all packaging, shipping and mail handling for the office.
Support office, assisting with logistics and coordination as needed.
Assist with coordinating internal events, communications, and activities.
Process and track invoices and bill payments.
Lead facility vendor management across contracts, financial processes, vendor relationships and daily operational needs.
Cultivate a positive workplace environment by leading employee engagement activities.