Office Manager / Bookkeeper

ARU • Chapel Hill, NC

36d • Hybrid

About The Position

ARU is currently seeking a hyper-organized, numbers-savvy individual to support the company CEO, own the heartbeat of our Chapel Hill office, and help manage certain subsidiary financial operations. This is an in-person role designed for an exceptionally smart, thorough, and curious rising professional who wants to learn fast, shoulder real responsibility, and grow his/her career. If you love order, details, clean reconciliations, crisp writing, and making a team faster and better—read on.

Requirements

• Excellent ability to both: 1) LEARN new information and skills, and 2) APPLY new learnings to your professional setting.
• Demonstrable proficiency in thoroughness, accuracy, organization, resource management, and record-keeping.
• Exceptional customer service skills, with the strong ability to resolve challenging situations with a patient and calm demeanor.
• Excellent professional presentation and polish, in the spoken word and written form.
• Excellent critical thinker and problem-solver under pressure. High intellectual curiosity, with an enjoyment of learning and self-improvement.

Responsibilities

• Help ARU be the best in the world at what we do, and do not ever settle for mediocrity. Actively participate in ARU’s culture of collaborative problem-solving.
• Treat every assignment as an opportunity to: 1) learn and grow as a professional, and 2) prepare for increased responsibilities in the company.
• Perform with a high level of polish and professionalism, in all spoken and written communications. Address internal and external business challenges in a graceful and tactful manner. Complete all duties with a high degree of urgency, thoroughness, and accuracy.
• Office Operations (Own the House)
• Be the face and backbone of the office: reception, guest experience, meeting prep, mail/shipping, supplies, and vendor coordination.
• Keep facilities humming: building access, badges/keys, maintenance tickets, safety/compliance checklists, and tidy, professional spaces.
• Plan logistics for leadership meetings, broker/carrier visits, trainings, and team events (catering, AV, materials, room turns).
• Bookkeeping & Finance Ops (Own the Details)
• AP/AR administration: vendor onboarding (W-9s/COIs), purchase orders, invoices, approvals, payment runs, and customer invoicing.
• Expense & card management: collect receipts, code expenses, close cards monthly, and chase exceptions to zero.
• Bank and credit-card reconciliations; help maintain an accurate general ledger and clean monthly closes in collaboration with Accounting.
• Light payroll coordination and benefits deductions with our providers; maintain files and audit trails with precision.
• Keep simple reporting current (cash/billings/aging) and escalate anomalies early with recommended fixes.
• Perform as Executive Assistant to Will Johnson
• E-mail and Task Management: perform as Will J.'s e-mail surrogate and directly manage the CEO's e-mail inbox, related tasks, and all day to day e-mail correspondence.
• Internal Communications: draft and disseminate internal communications on behalf of Will J., ensuring clarity, consistency, and alignment with ARU's vision and values
• Manage calendars, travel, and briefing materials.
• Draft concise internal notes, follow-ups, and checklists; capture actions and drive them to completion.
• Coordinate special projects and vendor quotes on behalf of leadership; bring options, trade-offs, and a recommendation.
• Assist Will J. with incidental personal matters such as calendar management, correspondence, donations, and gift selections.
• HR & Compliance Administration
• Partner on onboarding/offboarding checklists (equipment, accounts, handbook acknowledgments).
• Maintain confidential personnel and vendor records according to policy; keep templates and SOPs current.
• Track key renewals (licenses, insurance certs, subscriptions); keep reminders and owners tight.
• Perform all duties with the highest levels of discretion and confidentiality, maintaining the privacy of the company and Will J. at all times.
• Master the use of ARU standardized hardware, software programs, third party software, and processing procedures.
• Other, as assigned.

Benefits

• competitive compensation package, with base annual salary, annual bonus, and company-provided benefits
• 100% employer-paid health insurance
• paid time off
• 100% vested retirement plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees