About The Position

To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills. Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners. Specific output or services: Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification) Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Requirements

  • 6 months to 2 years of experience
  • High school degree.
  • Bilingualism required French and English (written and spoken) – Intermediate verbal and written communication skills in French.
  • Regular interactions with clients outside of Quebec (100%).
  • Basic knowledge in Customs operations, laws and regulations, and other government departments
  • Basic understanding of HS system
  • Basic computer skills
  • Applications must include an updated resume.

Responsibilities

  • Data entry (open customers' files, validate information, credit and invoicing)
  • Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
  • Identify customer profiles discrepancies
  • Answer standard questions and requests from customers, drivers, customs and other offices
  • Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents
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