Office Experience & Events Assistant

Boston Consulting Group•New York, NY

7d•$60,000 - $67,000•Onsite

About The Position

As an Office Experience & Events Assistant at BCG’s Brooklyn office, you’ll be part of the Office Experience team: a collaborative, service-oriented group that plays a key role in shaping the workplace and cultural experience. With a strong focus on hospitality, administrative coordination, and day-to-day operational excellence, you’ll support a variety of workflows and experiences that help staff and visitors feel connected, supported, and proud of their environment. In this multi-function role, you’ll be responsible for maintaining a high-functioning office; delivering a seamless guest, visitor, and employee experience; and helping to execute events of all sizes, from marquee celebrations to casual happy hours. You’ll support daily operations, help foster connection and productivity through the office environment, and deliver service with a can-do, hospitality-driven approach.

Requirements

Bachelor’s degree required
0–2 years of experience in office operations, events coordination, hospitality, customer service, or administrative support—ideally in a professional services or client-facing setting
Strong service orientation and attention to detail
Excellent organizational and interpersonal skills
Ability to manage logistics and juggle competing priorities with poise
Proficiency in Microsoft Office Suite and willingness to learn new systems
Ability to lift/move up to 35 pounds
Flexibility to work overtime as needed, especially during events or high-demand periods

Nice To Haves

Creating warm, welcoming environments with a polished and professional presence
Performing successfully in a fast-paced, intellectually intense, service-oriented environment
Interpreting rules and guidelines flexibly to support the business and align with BCG’s culture and values
Responding to customer and team needs with a strong service mentality and a sense of urgency
Managing multiple responsibilities with excellent time management and prioritization skills
Exercising sound judgment and professionalism, especially during last-minute changes or challenges
Collaborating across functions and thriving in a complex, matrixed organization
Demonstrating meticulous attention to detail and completing tasks consistently and accurately
Communicating with clarity, confidence, and diplomacy—both written and verbal
Handling confidential information with integrity and discretion
Showing maturity, poise, and a polished, professional demeanor in all interactions
Supporting and working cooperatively with team members, displaying motivation and enthusiasm
Taking initiative, anticipating needs, and contributing ideas for process improvements or enhancements
Displaying patience and a willingness to teach or clarify team processes
Embracing flexibility and staying composed under pressure
Representing BCG with a team-first, can-do attitude, and commitment to excellence
Demonstrating strong intellectual curiosity, creativity, and big-picture thinking

Responsibilities

Support all Concierge processes, including front desk coverage, visitor and request management, room bookings, and meeting calendar
Act as the first point of contact for clients, visitors, and staff when covering Concierge, setting the tone for the overall office experience in this highly visible role
Triage and communicate meeting-support requests, such as IT needs or administrative support, to relevant teams for timely execution
Lead meeting and event set-up and day-of onsite support, including room configuration, catering coordination, breakdown, and guest experience
Manage the office lunch program and coordinating catering for meetings and events
Support execution of events of all sizes—from large-scale celebrations to internal meetings and small gatherings, including on-site and after-hours support
Maintain the office microsite and updating digital signage and face pages
Manage expense and receipt reconciliation and expense management, including budget tracking, invoice processing, and vendor management
Support office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchens
Coordinate basic maintenance and repairs with internal teams and external vendors; reporting and tracking issues
Manage supply inventory and place orders for office, kitchen, and meeting materials
Assist with mail/package handling, shipping coordination, and courier management
Partner with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiences, and flexing across responsibilities as needed during peak periods

Benefits

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package
Base salary range for this role is $60,000-$67,000
Discretionary bonus of up to 12%
Retirement contribution that starts at 5% and moves to 10% after 2 years
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not
Option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave
Family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year
Annual office closure between Christmas and New Years
15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis