Office Coordinator, Rehab, FTE .8

Amberwell Health•Atchison, KS

1d•Onsite

About The Position

The coordinator position will be responsible for using applicable software programs and workflows to reconcile charges, monitor Medicare caps, apply occurrence codes, open accounts, and send business-related correspondence. They will also receive new patient referrals, schedule patients for therapy over the telephone in a timely manner, and work closely with the authorization team to monitor authorizations. The role involves scheduling therapy patients for appointments, coordinating staff availability, and performing related clerical work such as typing, filing, faxing, scanning, and sorting mail distribution. Additionally, the coordinator will ensure chart audits on discharged patients are up to date, manage and order office and clinical supplies, answer and direct telephone calls, and check in patients for appointments. The position requires the ability to work as a member of a team and independently, understand and follow safe work practices, and ensure all Amberwell procedures are followed.

Requirements

High School Diploma
Minimum Required Experience: none
Minimum Required Licenses: none
Minimum Required Certifications: none

Nice To Haves

2 years in service related field
BLS

Responsibilities

Using applicable software programs and workflows to reconcile charges, monitor Medicare caps, apply occurrence codes, open accounts, and send business-related correspondence
Using applicable software programs and workflows to receive new patient referrals and schedule patients for therapy over the telephone in a timely manner
Work closely with the authorization team to monitor authorizations are up to date
Schedules therapy patients for appointments, coordinating staff availability and schedules accordingly
Performs related to clerical work such as typing, filing, faxing, scanning and sorting mail distribution
Ensure chart audit on discharged patients is up to date and needed documents are in the EMR
Provides administrative and managerial support when needed
Manages, stocks and orders office and clinical supplies to ensure adequate supply on hand at all times
Answers, assists, and directs incoming telephone calls to appropriate parties in a professional and courteous manner
Check in and greet all patients in the therapy department for appointment in a professional and courteous manner
Performs other duties as assigned
Able to work as a member of a team and also independently
Understand and follow safe work practices
Ensure that all Amberwell procedures are followed in accordance with established policies