Office Coordinator

ComForCare Home Care - Southeast Montgomery County•Lower Merion Township, PA

2d•$18 - $20

About The Position

The Office Coordinator – Human Resources oversees the employee life cycle, including recruiting, onboarding, training, benefits administration, and compliance. They also manage office operations, such as greeting guests, handling calls, maintaining records, and supporting audits and credentialing. Additionally, the role involves creating and implementing a recruiting platform, using online and print advertising, social media, and networking sites to attract candidates. This full-time position reports directly to the agency owner and ensures the office runs efficiently while supporting employees, clients, and guests.

Requirements

Experience with Microsoft Word, Excel, and Outlook.
Able to effectively communicate with prospective employees and the management team.
Excellent interpersonal and communication skills - oral, conversational, telephone, and written
Must collaboratively work with others.
High school diploma required.
Healthcare or Homecare Administrative experience
Experience with high phone call volume. Strong phone communication skills, problem-solving skills, and critical thinking.
Must possess computer skills to perform job duties, including desktop computing, e-mail, and the ability to learn software applications relevant to your position. Computer proficiency and technical aptitude with the ability to utilize and produce reports on Microsoft Word, Excel, etc.
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Strong skill sets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, and problem-solving within an organization.

Nice To Haves

Associate’s/Bachelor's degree in a related field preferred.
Human Resource experience or education is a plus.

Responsibilities

Conduct prescreening and employment interviews. Hire new employees, complete employee background checks, reference checks, and new employee paperwork.
Manage job boards/platforms, as needed.
Serving as a point person for all new employee questions and essential activities.
Develop a pool of qualified candidates while building a deep network to identify and attract qualified candidates. Track and report new job candidate applications, new hires, and recruiting sources.
Use online recruiting tools to identify and attract job candidates, leverage the Internet for recruitment, including social media and professional networking sites.
Training and Development: training on caregiver intakes, tracking and reporting metrics, and preparing and presenting school presentations.
Engagement: manage ad placements, manage job boards/platforms, conduct telephone interviews, and serve as a point person for all new employee questions.
Process Payroll.
Conduct disciplinary actions to drive the success of an employee.
Create SOPs and assist with updating policies every year, and suggest changes that no longer serve the business or that need updating as a reaction to an occurrence.
Maintain employee records in accordance with state and company policies.
Identify training opportunities to better support employees.
Support health and wellness for employees.