Office Coordinator
About The Position
Better Collision Centers is one of the fastest growing collision repair companies in the United States, experiencing significant revenue growth. The company is committed to providing a 'Better' experience for customers, employees, and partners. They offer a great place to launch and grow careers, with an increasing number of opportunities as the company expands. Better Collision welcomes applicants from all backgrounds, including individuals with disabilities and Protected Veterans, emphasizing a diverse and inclusive team environment. The company culture focuses on achieving extraordinary goals together, supporting each other through challenges, and fostering a sense of unity.
Requirements
- Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
Responsibilities
- Schedule all drive-in appointments as well as walk in customers
- High Level of Customer Service
- Assist Manager and Service Advisor with preparing repair order files, ensuring all documentation is correct and obtained
- Check in vehicle upon drop of with customer
- Prepare and complete proper paperwork for final customer packet prior to vehicle delivery (DRP, final invoice)
- Handle all incoming calls
- Provide post repair plan communication including all vehicle status updates to customers
- Perform other related duties as assigned for the purpose of ensuring a world class customer service experience
- Comply with all Better Collision safety rules, guidelines and standards
- Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
