Office Coordinator

IVY FERTILITY•Sacramento, CA

2d•$23 - $27•Onsite

About The Position

At Northern California Fertility Medical Center, we’re committed to delivering compassionate, patient-focused fertility care, supporting patients through every step of their fertility journey. We’re looking for a full-time Office Coordinator to join our team in Sacramento! General Summary of Duties: The Office Coordinator (Utility) must be well organized, self-motivated, flexible and have the ability to multi-task effectively. This position covers a wide range of duties within the clinic to back-up any administrative area to include front office, medical billing, medical records, dictation, new patients, benefit quotes, surgery scheduling and data entry support. Works closely with Administrative Supervisor to ensure all positions are covered for both preplanned and unplanned absences.

Requirements

Minimum of three years’ experience in a medical office setting and/or experience in Infertility and OB/Gyn specialties.
High School diploma.

Nice To Haves

Associate degree in healthcare or business administration preferred.

Responsibilities

Uses EHR to track chart inquiries and to access other pertinent information.
Screens calls following clinic guidelines; directs appropriately to physicians, other clinical personnel and support staff.
Takes and processes messages following clinic guidelines related to timeliness and accuracy.
Fill in at front, as needed.
Data entry support for new patients and billing.
Answer new patient calls from messages on voicemail.
Demographic intake to include insurance information.
Helps maintain referral records and files documentation.
Complies with HIPAA regulations and maintains strict confidentiality related to medical records and other data.
Assists with referral audits and special projects as directed.
Assist Insurance Coordinator with assorted tasks.
Assist medical billing to include charge entry and daily prepping of super bills.
Post payments.
Other duties as assigned.