Office Coordinator - COPC Marysville

Central Ohio Primary Care • Marysville, OH

22h • Onsite

About The Position

This role is designed for an individual who wants to build a long-term career in healthcare leadership, with the goal of advancing into an Office Manager position within 3–4 years. This is a Full Time/Benefits Eligible position. The schedule is Monday-Thursday from 7:30 am to 4:30 pm, and Friday from 7:30 am to 12:00 pm, with flexible scheduling available. The location is Marysville, OH.

Requirements

• High school diploma required
• 1–3 years of experience in a medical office (front desk, MA, or similar) strongly preferred
• Experience with Epic EMR highly preferred
• Strong communication and interpersonal skills
• Ability to multitask in a small, team-based environment
• Interest in long-term growth into healthcare management

Nice To Haves

• Associate’s or bachelor’s degree in healthcare administration or related field preferred

Responsibilities

• Welcome and check in patients, ensuring a positive and efficient patient experience
• Verify demographics, insurance eligibility, and referrals as needed
• Collect copayments and outstanding balances
• Schedule appointments and manage a 3-provider schedule within Epic
• Coordinate same-day appointments and optimize patient flow
• Check out patients and arrange follow-ups, referrals, and testing
• Accurately document all interactions in Epic
• Room patients and obtain/document vital signs
• Perform medication reconciliation in Epic
• Prepare charts and ensure completeness prior to provider visits
• Assist with prior authorizations (medications, imaging, procedures) using Epic workflows and payer portals
• Communicate with pharmacies, insurers, and patients regarding authorization status
• Maintain exam room readiness, cleanliness, and supply levels
• Support providers in maintaining efficient clinic flow
• Learn daily operations of a small 3-provider practice, including staffing coordination and workflow management
• Assist with Epic-based reporting, in-basket management, and task routing
• Gain exposure to billing processes, charge capture, and basic revenue cycle concepts
• Participate in quality metrics tracking (e.g., preventive care, chronic disease management)
• Support supply ordering and vendor coordination
• Assist with policy implementation, compliance (HIPAA, OSHA), and process improvement
• Begin developing leadership skills through mentorship with current management

Benefits

• Benefits Eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED