OFFICE COORDINATOR

Banks Construction Company•North Charleston, SC

1d•Onsite

About The Position

The Office Coordinator manages the day-to-day operations of Banks Construction Company’s front office and serves as the first point of contact for employees, visitors, vendors, and callers. This role delivers high-quality customer service, ensures a welcoming and professional office environment, and partners closely with Human Resources and administrative staff to support smooth office operations. Position is on-site, full-time, Monday–Friday, 8:00 a.m.– 5:00 p.m.

Requirements

Minimum of 5 years of experience in an administrative, receptionist, or office support role.
Strong attention to detail and ability to adapt quickly to changing priorities.
Demonstrated commitment to excellent customer service and professionalism.
Excellent written and verbal communication skills.
Ability to interact tactfully and effectively with a wide range of personalities, including employees, leadership, vendors, and visitors.

Responsibilities

Manage all front desk and reception functions, including greeting and directing visitors, answering the front door, and routing incoming calls to the appropriate employees or departments.
Provide accurate message-taking and follow-up communications via phone and email when the appropriate contact is unavailable.
Respond to inquiries professionally; triage messages to correct department based on urgency and subject matter.
Maintain an organized, professional front office environment; monitor office supply inventory, place orders as needed, and coordinate with executive assistants and administrative staff to streamline ordering processes.
Receive and coordinate deliveries by notifying the appropriate employees or departments promptly.
Review daily meeting schedules to ensure visitors are directed to the correct conference rooms; set up, reset, and maintain conference rooms between meetings.
Support employees by answering general questions and directing them to the appropriate internal resource when needed.
Assist employees with company store purchases and uniform ordering.
Assist walk-in and phone applicants with online applications or refer candidates to Recruiting department.
Provide administrative support to Human Resources, including assistance with departmental projects and coordination of company events.
Coordinate with administrative staff to ensure consistent phone and front desk coverage during breaks, meetings, and time out of office.
Perform additional duties as assigned to support overall office operations.