Office Coordinator

EVMS • Norfolk, VA

4d • Onsite

About The Position

The GME Office Coordinator is responsible for activities directly related to the management of the Office of Graduate Medical Education and the servicing of the program directors, residency coordinators, residents, fellows, faculty members, participating institutions, and other constituent groups. At least 85% of the responsibilities are executed with discretion and independent judgment related to matters of significance to the operations of the Office of Graduate Medical Education. Responsibilities include, but not limited to, Verifications Officer, Processing Public Service Loan Forgiveness (PSLF) /Loan Deferments, Preparation of Training Certificates, Administrative Support for Educational Tracks, and Coordination of GME Educational Events. This position reports directly to the Associate Dean for Graduate Medical Education.

Requirements

• Experience with professional administrative office management and/or teaching with increasing responsibility required.
• Combination of education, training, and experience demonstrates the ability to perform the essential duties.
• Excellent oral, public speaking, and written English language skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
• Manages multiple tasks with professional composure and attention to details.
• Able to flex workflow plans to address unscheduled duties/tasks, and still meet deadlines.
• Proficiency in Word, Excel, PowerPoint, and Adobe required.

Nice To Haves

• Bachelor’s degree in business, education, psychology, or another related field.
• Office management and/or teaching preferred.
• Application of Learning Management Platforms such as CANVAS.
• Use of share cloud-based storage (Goggle Drive, Teams).
• Utilization of virtual meeting spaces such as Zoom and Teams.

Responsibilities

• Program Coordination for GME Educational Tracks: Provide administrative support for current and future educational tracks, including Canvas course development, learner and leadership support, course content uploading, announcement posting, course design, and serving as a communication liaison. Organize and schedule meetings for program leadership, assist with onboarding new learners, and compile evaluations. Assist in planning graduation programs and other educational meetings/events, including ordering and verifying completion certificates.
• Verifications Officer: Administer centralized verification of training completion for graduate medical education alumni. Process verification requests from various entities, develop policies and procedures for verification, manage the verification database, and oversee the acquisition and distribution of Certificates of Completion of Training.
• Public Service Loan Forgiveness (PSLF) / Loan Deferments: Process Docusign or non-Docusign verification forms and provide signatures.
• Administrative Coordination of GME Facilitated Educational Events: Provide administrative support for various GME facilitated events, including scheduling speakers, gathering presentations, managing shared drives, room reservations, ordering meals and supplies, preparing documents, and taking meeting minutes.
• Training Certificates: Manage the ordering, verification, and coordination of receipt of training certificates from Program Coordinators, and coordinate signatures and final release.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed