Luxury Consignment Office Coordinator - Midtown
About The Position
The goal of the Luxury Consignment Office Coordinator is to organize resources on behalf of the department, ensuring processes are executed to a high standard while increasing productivity and consignor satisfaction. This role will support the back-of-house operations; processing all inbound products, completing all administrative tasks, and communicating with our internal partners in order to maintain service level agreements at all times. A key focus for this position is to oversee the production pipeline, including data management, and inventory control. This position will report directly to the Assistant General Manager, Supply.
Requirements
- Verbal and written communication for understanding production requirements and explaining these needs to employees and consignors.
- Ability to work in a fast-paced environment
- Organized and time management on multiple tasks, sometimes at once.
- Reliable with patience and professionalism
- Ability to problem solve on any challenge or inefficiencies to gain the best results
- Attention to detail to ensure all specifications are met.
Nice To Haves
- Experience in customer service is a plus
Responsibilities
- Organize delivery of inbound consignment from the sales and vendor teams, and in-person appointments
- Receive and locate all consignments into our operating system - ensuring all consignments are accurately counted with the correct NPL label or packing list.
- Communicate with internal partners on any adjustments or clarification needed on consignments.
- Maintain deadlines in our service level agreements in partnership with the valuation and client manager team.
- Oversee logistics of outbound shipments or transfers to our eCommerce facility or returns to consignors in a timely manner
- Ensure all data is accurate and up to date in our client management system
- Assume responsibility for loss prevention and safety guidelines within the location, including the organization of space.
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid parental leave
- 9 Paid Company Holidays
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
