Office Coordinator

TRU HEALTHCARE INC•Bemidji, MN

3d•$18 - $24•Onsite

About The Position

Office Coordinator: Don’t Just Earn a Living—Make a Difference Join TRU Healthcare and Embark on a Journey of Care Are you looking to transform your professional life into a meaningful journey? At TRU Healthcare, we embody our core values of servant leadership, empathy, altruism, and integrity in everything we do. If you’re ready to make a significant impact in the community and thrive in a supportive workplace, we invite you to apply for the position of Office Coordinator at our Bemidji office. Making a Difference for Our Patients TRU Healthcare goes beyond traditional healthcare by reaching out and touching the lives of those in our Minnesota communities. We focus on providing exceptional service, especially to underserved populations that are often overlooked by the broader healthcare system. Our dedicated team is passionate about creating an inclusive environment where every patient feels valued and supported. Making a Difference for You As one of the most supportive workplaces in the region, we foster an atmosphere where respect, appreciation, and teamwork are foundational. Enjoy flexible scheduling, a focus on well-being, and a culture that promotes both fun and professional growth. Here, every team member is vital, contributing to our mission of doing good for our employees and our patients. Your Impactful Role as an Office Coordinator In this pivotal role, you will: Frontline Engagement: Serve as the first point of contact for our office, warmly welcoming patients, visitors, and staff. Your friendly demeanor will set the tone for positive experiences at our facility. Communication Hub: Efficiently manage incoming calls, fielding inquiries, and providing information with a professional and empathetic approach. Appointment Coordination: Oversee the scheduling of patient appointments, ensuring smooth operations and optimal access to our services. Training: Conduct administrative portions of initial and annual training for field employees. Referral and Administrative Support: Complete referral and provide robust support to our clinical and administrative teams, ensuring seamless service delivery. Culture Champion: Actively participate in and support our 24 Expressions of Company Cultures (24 ECC's), enhancing staff engagement and promoting a vibrant workplace culture. Qualifications We are seeking a candidate who is: Welcoming, with a talent for building rapport with diverse individuals. Quick-thinking, with excellent organizational skills and the ability to problem-solve effectively. Ability to work in an extremely fast-paced environment, successfully managing multiple tasks at a time. Experienced in medical office settings, with knowledge of insurance verification and/or home health preferred. Comfortable with MS Office products, specifically Word, Outlook, Outlook Calendars for scheduling, Teams and Excel. Able to work Monday to Friday, 8:00 am to 4:30 pm. Why You'll Love This Position Community Impact: Make a direct, positive impact on the lives of individuals and families in our communities. Supportive Environment: Become part of a team that genuinely supports each other and shares a commitment to our values and mission. Professional Growth: Engage in continuous learning and career development within a nurturing work environment. Benefits Comprehensive health coverage (Medical, HRA, Dental, Teladoc, EAP) Retirement planning with a 401K option Generous PTO Mileage reimbursement for any work-related travel Salary range for this position: $18-$24 an hour. At TRU Healthcare, you don’t just come to work—you come to make a difference. Apply today to be a part of a team where your contributions are valued and your work truly matters!

Requirements

Welcoming, with a talent for building rapport with diverse individuals.
Quick-thinking, with excellent organizational skills and the ability to problem-solve effectively.
Ability to work in an extremely fast-paced environment, successfully managing multiple tasks at a time.
Comfortable with MS Office products, specifically Word, Outlook, Outlook Calendars for scheduling, Teams and Excel.
Able to work Monday to Friday, 8:00 am to 4:30 pm.

Nice To Haves

Experienced in medical office settings, with knowledge of insurance verification and/or home health preferred.

Responsibilities

Serve as the first point of contact for our office, warmly welcoming patients, visitors, and staff.
Efficiently manage incoming calls, fielding inquiries, and providing information with a professional and empathetic approach.
Oversee the scheduling of patient appointments, ensuring smooth operations and optimal access to our services.
Conduct administrative portions of initial and annual training for field employees.
Complete referral and provide robust support to our clinical and administrative teams, ensuring seamless service delivery.
Actively participate in and support our 24 Expressions of Company Cultures (24 ECC's), enhancing staff engagement and promoting a vibrant workplace culture.