Office Coordinator- Waxhaw

Tryon Medical Partners•Waxhaw, NC

2d•Onsite

About The Position

Assist the Practice Administrator in the daily operations of the Tryon Medical Partners medical office to ensure quality care for patients.

High School Diploma or GED required.
Excellent customer service, computer, communication skills required.
Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
Completion of TB test will be required.

Reviews the physicians' schedules with Practice Administrator to ensure appointments are scheduled properly, and schedules are opened/closed accordingly and templating.
Performs Patient Care Coordinator / Patient Services Specialist activities, as needed.
Supervise cleaning and maintenance of the facility including OSHA maintenance check.
Under the direction of the Practice Administrator, telephone, electronic mail, facsimile services, and patient flow.
Assists the Practice Administrator with Interviews for new or replacement staff, coordinates onboarding and training of staff and provides the coverage of certain positions.
Assists the Practice Administrator with non-clinical and clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
Assist with employee counseling and corrective actions, as needed, under the guidance of the Practice Administrator.
Conducts inventory of office and medical supplies. Orders necessary items with Practice Administrator approval.
May be required to review and verify timecards, run reports, conduct clinical audits, and create staffing schedules as needed.
Checks on status of clinical inboxes including patient messages, prior authorizations, refill requests so that they are near empty by the end of each clinic day if applicable.
Other duties as assigned.