Office Coordinator | FT | Weekdays | ENT Clinic | Memphis

Methodist Le Bonheur Healthcare

1d•Onsite

About The Position

Coordinates the daily operations of a physician office, including the medical records process, patient and physician scheduling, controlling the front desk, accounts payable, confirming appointments, office supplies, and insurance verification. Responsible for charge entry and patient balance processing and daily reconciliation of charges and payments. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Requirements

High School Diploma or Equivalent
Healthcare or medical office environment 1-3 years
Ability to type lengthy or detailed memoranda.
Excellent computer skills in word processing, database and spreadsheet programs, and e-mail and calendar functions.
Ability to operate standard office equipment.
Excellent organizational skills.
Excellent verbal and written communication skills.
Knowledge of medical terminology.

Nice To Haves

Associates Degree

Responsibilities

Coordinates and maintains an efficient physician office operation.
Coordinates daily workflow to ensure smooth flow of office functions.
Coordinates patient & physician scheduling, registration, billing and insurance verification for the physician practice.
Prepares and maintains departmental records in compliance with department policy and governmental records.
Ensures accurate maintenance of office records, manuals, and documents while keeping abreast of new policies and procedures.
Files all accounts payable documents in accordance with established procedures.
Implements new office methods and procedures to ensure accuracy and efficiency.
Coordinates all office functions to include, but not limited to, guidance to internal customers, personnel, staffing, supplies, equipment maintenance, repairs, and renovations.
Assists in planning and implementing office development based on knowledge of current office operations.
Resolves office problems independently and facilitates solutions.
Confers with leader to resolve more complex situations.
Generates daily, weekly, and monthly reports as needed.
Monitors all administrative, financial, clerical, housekeeping and maintenance functions.
Serves as first contact for patients and/or family members.
Performs other job functions as needed or requested.