Office Coordinator — Health & Wellness Clinic, Elk Grove, IL

Medi-WeightlossElk Grove Village, IL
Onsite

About The Position

Every day at our clinic, someone hits a goal they've been chasing for years. They lose the weight. They get off the medication. They feel like themselves again. You're a big part of why that happens. You're the energy patients feel the moment they walk in. The voice that keeps them on track between visits. The person who makes sure every appointment, every payment, every follow-up happens exactly the way it should. If owning a room and making a real difference in people's lives fires you up — keep reading. You'd be protecting and building that reputation every single day.

Requirements

  • Thrives at multi-tasking — you stay sharp when everything is moving at once
  • Handles stress well — busy days don't rattle you, they motivate you
  • Always on time — punctuality is non-negotiable, every single day
  • Self-accountable — you own your work without being reminded
  • Comfortable with sales — you can have a value conversation without flinching
  • Scheduling pro — you keep a full, organized calendar and don't let gaps happen
  • Worked in a clinic, medical office, or any fast-paced patient or customer-facing role
  • A natural on the phone — warm, confident, and persistent without being pushy
  • Pick up new software quickly and don't need three trainings to get it
  • Document everything in real time and take pride in a clean, accurate record
  • Hold yourself accountable without being reminded — and it shows
  • Genuinely enjoy being around people and helping them feel taken care of
  • No prior medical experience required. If you've run a busy front desk, worked in sales, customer service, or any fast-paced service role — we want to hear from you.

Responsibilities

  • Open the clinic and set the tone — scrub the schedule, prep encounter forms, check supplies, and make sure everything is ready before the first patient walks in
  • Act as the face of the front desk — checking patients in, completing assessments, collecting payments, and communicating balances in real time
  • Manage the phones — confirming appointments, calling no-shows, converting new leads into booked visits, and following up on overdue patients every week
  • Keep the schedule full and tight — reschedule cancellations fast, book midweek injections, and make sure no patient falls through the cracks
  • Sell injection packages, vitamins, shakes, and supplements — by educating patients on what actually moves the needle for their results
  • Close the day strong — reconcile payments, count the cash drawer, submit claims, review billing, and make sure tomorrow's schedule is clean
  • Ask for Google reviews at the right moments — after milestones, great visits, and patient wins

Benefits

  • $22–$26/hr based on experience
  • A team that genuinely celebrates patients — and each other
  • Two locations and growing — real room to grow with us
  • Work that means something — patients achieve things here they've been trying to do for years
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