Office Coordinator - Scheduling

Skills on the Hill LLC • Washington, DC

1d • $19 - $21 • Onsite

About The Position

Skills on the Hill is a pediatric occupational, physical, and speech therapy practice. We are looking for a stellar person to join our administrative team. This is a hands-on, fast-moving role that blends warm customer service with real ownership of the office space. The role involves scheduling, managing calendars, greeting and checking in families, answering phones, processing payments, opening/closing the office, restocking treatment rooms, light cleaning and sanitizing, and assisting with initial intake tasks. The ideal candidate takes genuine pride in a well-run, welcoming space and doesn't wait to be asked. This position requires commitment to a consistent, set weekly schedule.

Requirements

• High school diploma or equivalent required
• Experience in a medical/healthcare office, front desk, or customer-service role preferred
• Basic proficiency with office software (Microsoft Office, scheduling systems)
• Familiarity with medical billing is a plus
• Willingness to perform cleaning and light maintenance tasks as a regular part of the job
• Extended periods sitting and working at a computer
• Ability to move freely around the office to restock, clean, and support therapists
• Ability to sit or stand for extended periods
• Capacity to handle office equipment and supplies
• Ability to lift and carry items up to 25 pounds
• Dexterity to handle administrative tools and equipment
• Ability to perform repetitive tasks and movements

Nice To Haves

• Associate's or bachelor's in healthcare administration, business, or a related field preferred

Responsibilities

• Schedule, reschedule, and manage the calendar to keep therapists' days full and families on track
• Greet and check in families, answer phones, and field questions with patience and warmth
• Run credit cards, post payments, send receipts, and keep client records accurate
• Open and/or close the office, restock treatment rooms, and keep shared spaces clean, organized, and safe
• Handle light cleaning and sanitizing, vacuuming, and the very occasional grocery or supply run
• Flag and follow through on maintenance issues from start to finish
• Assisting our initial intake coordinator with initial benefit verifications and sending out financial agreement contracts to new patients

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED