Office Coordinator – Primary Care

Southwoods HealthWarren, OH
3dOnsite

About The Position

Southwoods Health is seeking an Office Coordinator for our Primary Care practice in Warren. In this pivotal leadership role, you will manage daily operations, coordinate tasks for physicians and staff, and ensure the delivery of high-quality healthcare that aligns with our organizational goals and patient satisfaction standards.

Requirements

  • 3–5 years of experience in a physician practice
  • management experience highly preferred
  • Bachelor’s degree in a health-related field or Medical Assistant (MA) certification preferred
  • Strong proficiency in EMR systems and Microsoft Office
  • Proven ability to delegate, resolve conflicts, and manage time effectively with minimal supervision
  • Deep understanding of both clinical and front-office workflow processes

Responsibilities

  • Team Leadership: Supervise clinical staff, including hiring, orientation, performance appraisals, and daily staffing assignments.
  • Operations Management: Oversee physician templates and schedules to meet productivity targets and improve patient access.
  • Clinical & Admin Support: Serve as a back-up for Medical Assistant (MA) and Front Office (FOS) roles; manage payroll edits and supply ordering.
  • Quality & Compliance: Ensure the practice remains compliant with all regulatory agencies (TJC, OSHA, ODH) and conduct regular safety (EOC) rounds.
  • Performance Improvement: Develop and monitor data projects to improve patient outcomes and operational efficiency.
  • Patient Experience: Foster a welcoming, professional environment through exceptional customer service.
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