Office Coordinator, Hospital Operations - Hauppauge Location
About The Position
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. We are looking for an Office Coordinator in the Dermatology Service at our Hauppauge location. Our team includes experts in multiple dermatological specialties. We provide compassionate, comprehensive care for patients with skin cancer and related services. We also help patients cope with the dermatologic side effects of cancer treatment.
Requirements
- Experience working directly with customers or patients in healthcare, hospitality, retail, or other service-focused environments
- Good verbal and written communication skills
- Good organizational skills and attention to detail
- Ability to prioritize and manage multiple responsibilities in a fast-paced environment
- Ability to work effectively and inclusively as part of a multidisciplinary team
Nice To Haves
- Experience working in EPIC is a plus
- Can stay calm, focused, and professional in a demanding environment where the pace is fast, and priorities can change quickly.
- Naturally take ownership, anticipate what needs to happen next, and follow through.
- Communicate clearly and compassionately, including in complex situations.
- Enjoy being part of a team and take pride in helping patients and clinical teams have a positive experience.
Responsibilities
- Answer assigned phone lines promptly and professionally, directing calls appropriately and prioritizing effectively
- Manage communication channels for the clinical team, ensuring messages are prioritized, routed appropriately, and addressed in a timely manner.
- Coordinate appointments, tests, consultations, treatments, and surgeries based on clinical priority, providing clear instructions to patients
- Prepare various documents, including memos, correspondence, reports, and presentations, adhering to mandated formats and readability standards
- Handle authorizations and reimbursements for physician travel and meetings, maintaining licensures and memberships for attending physicians
Benefits
- Fair, competitive pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
