Office Clerk (Temporary - Redwood City Clubhouse)

Boys & Girls Clubs of the Peninsula•Redwood City, CA

13d•Onsite

About The Position

As an Office Clerk - Temporary, you will work collaboratively with the on-site leadership team and program staff at our Redwood City Clubhouse where we provide academic support and enrichment offerings to 9th – 12th grade students. You will provide office, administrative, and logistical support to ensure our program can run in an efficient and safe manner.

Requirements

Spanish fluency is required
Proficiency in basic computer skills
Familiarity with MS Office and Google Workspace
Proven experience of administrative work with and excellent knowledge of standard office processes
Commitment to BGCP’s mission and vision and working with youth
Experience working with diverse youth and communities of color
Keen attention to detail and ability to create systems for efficiency and effectiveness
Maturity and strong communication skills
Energy, leadership skills, strong initiative, ability to motivate through positive reinforcement
Positive attitude, team player, strong customer service orientation

Responsibilities

Manage the BGCP office and associated operations during program hours
Greet, monitor, and track all members and visitors on site, including parents and volunteers
Manage student sign-in and sign-out process
Answer all phone calls and return messages in a timely manner
Manage office, first aid, and program supply inventories
Ensure that the office is neat and organized and fosters physical and emotional safety and customer service
Create a positive work atmosphere and foster teamwork and constructive exchange of ideas with peers
Manage daily snack and lunch processes (if applicable)
Participate in planning and executing special events as needed (if applicable)
Undertake other duties as assigned
Manage site enrollment and daily attendance
Enter all enrollment data in Salesforce, BGCP’s database
Generate and communicate attendance and membership reports for site leadership staff and to meet ASES reporting requirements
Build positive relationships with students in the program
Support and maintain BGCP behavior standards and discipline policies
Set high expectations for students and demand compliance
Supervise youth if asked to, either in the office or as coverage for a classroom instructor
Communicate with students and families regarding enrollment and attendance issues
Greet and welcome parents into the program on a daily basis
Communicate and disperse information about upcoming events and activities to members, families, and the public.
Ensure that all information posted and dispersed is up-to-date and accurate.
Maintain positive relationships with all staff, students, volunteers, outside partners, as well as all visitors.