Office Clerk I Bilingual - Parent Center Hub 12 Months/40 Hours
About The Position
The Office Clerk I works in the Parent Center Hub and is responsible for planning and supervising clerical work, or, when not serving in an office supervisor capacity, handling complex systems, interpreting laws or technical regulations, and making decisions with broad ramifications. The employee works under the general supervision of a department head or administrator and may directly supervise clerical staff. Related work is also performed as required. The position involves planning, assigning, and reviewing clerical work; handling complex clerical tasks; coordinating workloads and workflow; reviewing procedures and implementing approved efficiency changes; corresponding on matters governed by established policies and procedures; responding to agency and public inquiries; assisting with reports, personnel records, and budget information; requisitioning supplies and maintaining inventory records; and operating office equipment. A valid New York State motor vehicle license or other demonstration of the ability to meet the job's transportation needs is required upon appointment.
Requirements
- High school graduation or an equivalency diploma.
- One of the following: four years of paid full-time office clerical or secretarial experience, or its part-time or volunteer equivalent; an associate degree in Secretarial Science, Office Technology, or a closely related field plus two years of such experience; or an equivalent combination of education and experience within the stated limits.
- Up to one year of required experience may be substituted by successful completion of one year of college coursework (30 semester credit hours) at a New York State-registered or regionally accredited college or university.
- Experience as a teller, cashier, or sales clerk does not count as office clerical experience.
- Upon appointment, a valid New York State motor vehicle license or other demonstration of the ability to meet the transportation needs of the job.
- Thorough knowledge of office practices, procedures, equipment, terminology, business arithmetic, and English.
- Ability to plan, assign, and supervise clerical assistants; follow complex oral and written directions; learn departmental organization, functions, laws, policies, and regulations; prepare correspondence and reports; deal effectively with employees and the public; operate office machines; and use good judgment in solving relatively complex clerical problems.
- Initiative, integrity, tact, courtesy, and physical condition commensurate with the demands of the position.
Responsibilities
- Plan, assign, and review clerical work and instruct employees in specialized clerical duties.
- Perform difficult and complex clerical tasks.
- Schedule workloads and coordinate workflow with other units.
- Analyze clerical procedures, suggest efficiency improvements, and implement approved changes.
- Conduct correspondence on matters with well-defined policies and procedures.
- Respond to governmental agencies and public inquiries about department policies, procedures, and relevant laws.
- Assist in preparing departmental reports.
- Perform personnel functions and maintain personnel records.
- Assist in collecting budget data and preparing budget information.
- Requisition supplies and maintain inventory records.
- Operate office equipment, including a computer, copier, and fax machine.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
