Office Clerk I - Senior Services

City of Florissant•Florsisant, MO

6d•$20•Onsite

About The Position

This full-time position involves working at the Senior Center, providing daily assistance to Senior Citizens. The role requires maintaining a professional image and demeanor, responding to public inquiries, and managing various aspects of the Senior Citizen Lunch Program. Responsibilities include taking reservations, ordering meals, shopping for supplies, handling payments, maintaining emergency records, serving lunch, and managing deposits. The position also involves planning and executing lunch program activities such as parties, entertainment, and health visits. Additionally, the role includes receiving and stocking supplies, assisting with food box distribution for the St. Louis Area Food Bank, supporting Senior Citizen Trips, assisting with the Senior Citizen Tax Program, helping at Senior Citizen Events, managing the Senior Citizen Transportation Program, and working with the Senior Commission for monthly meetings and event planning. The position may also involve other duties as directed.

Requirements

High school diploma or its equivalent
Specialized course work in office practices such as typing, bookkeeping, and filing preferred
Ability to effectively meet and deal with the public
Ability to communicate effectively verbally and in writing
Ability to handle stressful situations is vital for this position
Basic computer knowledge and skills
Basic math skills and finance knowledge
Skill in operation of listed tools and equipment
Properly manage and handle cash
Reconcile financial records and documentation
Organizational skills
Use various pieces of office equipment, including typewriters, photocopiers and facsimile machine
Accurate typing and data entry using a personal computer
Use a multi-line telephone system to answer and transfer calls
Maintain confidentiality
Proofread reports accurately
Deal well with the public, even in stressful scenarios

Nice To Haves

Experience with webpages a plus

Responsibilities

Receiving and assisting Senior Citizens daily
Exhibiting a professional image, behavior, appearance, and demeanor at all times
Responding to public inquiries and providing general information to the public
Receiving and answering incoming phone calls
Working the Senior Citizen Lunch Program – taking reservations, ordering meals, shopping for food and other items, taking payment, keeping emergency records for diners, serving lunch, making deposits and cleaning equipment and center after the program
Planning, scheduling and executing the lunch program activities not limited to but including seasonal birthday parties, holiday entertainment, speakers, blood pressure and blood sugar nurse visits, and special events
Receiving, stocking and organizing all shipments of catering and janitorial supplies
Assisting in receiving and distributing the Food Boxes for the St. Louis Area Food Bank – keeping applications current, delivering boxes to the senior’s car, and preparing the paperwork for audits
Assisting in Senior Citizen Trips by setting up trips, selling tickets and accompanying seniors on trips as City Representative when necessary
Assisting with the Senior Citizen Tax Program by making appointments and reminder calls, and working as tax receptionist when necessary
Assisting at Senior Citizen Events and Programs by selling tickets, decorating, serving meals and cleaning up after the event
Working with Senior Citizen Transportation Program – making sure bus riders are properly signed up and have emergency cards on file
Working with Senior Commission for monthly meetings, event planning, and event setup
Performing other duties as directed