OFFICE ASSOCIATE
About The Position
The Division of Family and Community Services is seeking to hire a position to perform a variety of complex, specialized clerical, and secretarial functions. Under direction, performs a variety of complex, specialized clerical duties for supervisory staff, keyboards documents, processes records and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; provides information/assistance to explain/clarify rules, processes or procedures.
Requirements
- Requires knowledge, skill and mental development equivalent to completion of high school.
- Requires two (2) years of office experience.
- Requires the ability to keyboard accurately at a rate of 45 wpm.
Nice To Haves
- Resume/Curriculum Vitae (CV) is recommended.
- 5% Salary Differential for Bilingual Positions
Responsibilities
- Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical, and legal terminology.
- Prepares and maintains complex, highly specialized records and reports.
- Receives telephone calls and emails, determines the nature of the calls and emails, directs inquiries to appropriate staff.
- Maintains and organizes client appeal files, records, and reports documents pertinent to hearing.
- Provides clerical office support.
- Receives and distributes mail, manual releases, and memos.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- Commuter Savings Program (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
