Office Associate

State of Illinois•Chicago, WA

7d•Onsite

About The Position

Under direction, performs a variety of complex, specialized clerical information and assistance for the Office of General Counsel, Division of Administrative Hearing and Rules, Bureau of Hearings. Answers telephone calls, registers oral requests for hearings in real-time or responds to basic requests about the Bureau, the appeals process and the status of hearings. Screens materials for presence of required information, verifies that data is accurate, and attaches those materials to the appropriate file, either in paper or electronic format. Registers newly filed written appeals by electronic data entry.

Requirements

Requires knowledge, skill and mental development equivalent to completion of high school.
Requires two (2) years of office experience.
Requires ability to keyboard accurately at 45 wpm.
Requires basic proficiency in software applications such as Microsoft Word, Excel, Microsoft Outlook, and on-line databases with scanning functions.

Nice To Haves

While not required, a Resume/Curriculum Vitae (CV) is recommended.

Responsibilities

Performs a variety of complex, specialized clerical information and assistance for the Office of General Counsel, Division of Administrative Hearing and Rules, Bureau of Hearings.
Answers telephone calls, registers oral requests for hearings in real-time or responds to basic requests about the Bureau, the appeals process and the status of hearings.
Screens materials for presence of required information, verifies that data is accurate, and attaches those materials to the appropriate file, either in paper or electronic format.
Registers newly filed written appeals by electronic data entry.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)