Office Associate II - Maine State Prison, Warren.

State of Maine•Warren, ME

2d•$43,846 - $60,757•Onsite

About The Position

The Maine Department of Corrections is hiring an Office Associate II at Maine State Prison in Warren, Maine. The position provides office and administrative support to the prison, performing complex and varied office support tasks that help meet operational, production, and processing needs. The work requires a solid knowledge of modern office practices and office equipment to perform diverse clerical functions and is performed under general supervision. The role includes preparing correspondence and informational materials, developing and using computerized formats and graphics, updating web pages, processing and maintaining information and files, handling accountable mail and printed materials, responding to routine inquiries, and referring non-routine inquiries to appropriate resources. The position may also provide intermittent project guidance to coworkers. The job requires compliance with State policies, including human-resource components of security protocols and agency information-security and confidentiality policies. The position is at Maine State Prison in Warren, Maine, and is open to current Maine Department of Corrections employees and outside applicants.

Requirements

Training, education, or experience in office and administrative support work demonstrating competency in applying solid knowledge of modern office practices to complex, varied office support tasks.
Ability to use independent decision-making to select appropriate processes, information to process, and actions to take in accordance with standard procedures.
Knowledge of the principles, practices, and equipment used in graphics, illustration, and publication work.
Knowledge of information distribution using the internet.
Knowledge of the principles and practices of informational presentations.
Ability to create and use varied correspondence formats and compose standard business correspondence.
Ability to prepare standard reports.
Ability to develop and use computerized formats and/or graphics.
Knowledge of customer service methods and techniques.
Ability to communicate effectively with customers.
Ability to determine facts, detect errors, and resolve problems.
Ability to follow oral and written instructions.
Ability to establish and maintain effective working relationships.
Ability to recommend and provide input on procedures and work methods.

Responsibilities

Comply with State policies, including security protocols and information-security and confidentiality policies for State business.
Create and use varied correspondence formats and compose standard business correspondence.
Create basic graphics, illustrations, and publications, including maps, charts, and graphs, using electronic and written formats.
Develop and use computerized formats and graphics for forms, pamphlets, graphs, charts, tables, and maps.
Post, amend, and update web pages using established content and modern office software.
Examine documents and information, determine facts, detect errors and irregularities, and take authorized action.
Receive, sign for, and deliver accountable mail, including express, registered, certified, and insured mail.
Collect, pack, and label printed materials for delivery.
Enter, arrange, code, transcribe, correct, and post standard forms and free-form data.
Organize, record, and maintain computerized and/or manual files.
Query for data by telephone, computer, or written or oral communication.
Explain, inform, and/or initiate calls on routine matters and refer non-routine inquiries to appropriate resources.
May lead work and guide coworkers on a project or intermittently to improve skills and maintain workflow.

Benefits

13 paid holidays and more than three weeks of annual vacation leave, with vacation accrual increasing with service; overtime-exempt employees also receive personal leave.
12 days of sick leave per year.
State-paid portion of employee-only health insurance premiums, with coverage depending on salary; health insurance premium credit may reduce employee-only premiums by 5%.
State-paid employee-only dental insurance premiums.
Employer contributions to the Maine Public Employees Retirement System.
Gym membership reimbursement of up to $40 per month.
Health and dependent-care flexible spending accounts.
Eligibility for Public Service Student Loan Forgiveness.
Employee assistance through the Living Resources Program.
Six weeks of fully paid parental leave for employees welcoming a child; unpaid FMLA leave may also be available.
Voluntary deferred compensation through a MaineSaves 457(b) account.