Office Associate II

Department of Health and Human Services • Augusta, ME

2d • $18 - $26 • Onsite

About The Position

If you enjoy being an active team member and have an interest and understanding of issues related to early care and education, the ECE Consultation for ME program has a current vacancy in the Augusta office of the Early Care and Education Division of OCFS. Core Responsibilities: You will be responsible for providing administrative and program support to the ECE Consultation for ME (Infant and Early Childhood Mental Health Consultation) program within the Office of Child and Family Services, Early Care & Education Division. Program support will be provided, Monday through Friday, 8:00 a.m. to 5:00 p.m. This work involves a variety of administrative and clerical duties requiring independent judgment, strong organizational skills, and the ability to manage multiple priorities within established policies and procedures.

Requirements

• To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
• All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.
• Skilled in the use of standard workplace equipment and applications such as Microsoft Office Suite.
• Knowledge and application of excellent customer service standards.
• Prior experience working with customer service which involves direct face-to-face contact with clients.
• Please submit a cover letter rating your skills as expert, skilled or novice in each of the following programs with a short explanation for that rating MS Word or comparable word processing applications Excel or comparable spreadsheet applications Access or comparable database applications

Responsibilities

• Provide comprehensive administrative support to program management and statewide staff to ensure efficient operations and compliance with program standards.
• Serve as a primary contact for public and stakeholder inquiries, providing accurate information or directing requests to appropriate staff.
• Maintain and update tracking systems for certifications, meetings, trainings, and key program documents.
• Prepare and edit correspondence, reports, and presentation materials with accuracy, clarity, and professionalism.
• Record and distribute meeting minutes and maintain organized electronic and physical files.
• Enter and manage program data, generate reports, and identify or correct errors as needed.
• Support the development and documentation of standard operating procedures to improve administrative efficiency.
• Create and format charts, tables, and graphics for reports and presentations.
• Order and track office, marketing, and training supplies; maintain inventory records.
• Coordinate logistics for meetings, workshops, and trainings, including scheduling, communications, and materials preparation.
• Perform general administrative tasks such as scheduling, travel arrangements, and calendar management.
• Exercise sound judgment, professionalism, and confidentiality in all program activities.

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
• State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees