Office Associate - Crook County Extension

University of Wyoming • Laramie, WY

11d • Onsite

About The Position

This position performs advanced office and administrative/management support tasks for the Crook County Extension office. The role involves providing program and educator support, managing office administration, handling customer service inquiries, managing accounting and billing, maintaining contact databases, assisting with marketing and publications, and coordinating event logistics and data management. The University of Wyoming values its employees and offers a comprehensive benefits package designed to support their health, financial security, and work-life balance.

Requirements

• High School Diploma or GED
• 2 years progressively responsible work-related experience
• Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.

Nice To Haves

• Excellence in ability to communicate orally and in writing.
• Basic accounting skills
• Project management skills- Tracking status of multiple projects, delegating, and meeting deadlines
• Competence in Microsoft Suite
• Time management skills, experience handling multiple tasks and deadlines
• Ability to complete complex administrative tasks, follow detailed procedures/methods, and problem solve
• Organizational and planning skills
• Ability to maintain complete and accurate detailed records
• Experience with bookkeeping, budgets, and accounting
• Experience creating and maintaining web pages
• Experience in reception skills
• Experience in maintaining calendars and scheduling appointments, events, and meetings
• Higher education work experience

Responsibilities

• Perform special projects, as directed.
• Provide program & educator support and office management.
• Work collaboratively to ensure educators have the appropriate support and resources for their programs.
• Balance changing and competing needs for resources.
• Receive walk-in visitors and direct to appropriate person.
• Answer and direct phone calls.
• Take & deliver messages.
• Respond to mailed, emailed, and faxed inquiries from clients.
• Investigate and report on concerns from customers and stakeholders.
• Manage & reconcile office/program budgets.
• Submit invoices to be paid.
• Collect and deposit fees.
• Submit and reconcile expense reports.
• Adhere to university and county accounting/financial policies.
• Manage mailings.
• Follow-up with potential program participants and/or volunteers.
• Input and maintain contact, scheduling, and participation data for program participants/volunteers/speakers.
• Prepare directories, mailing lists, etc.
• Produce publications - flyers, brochures, postcards, newsletters.
• Distribute marketing materials.
• Create and maintain websites and social media sites.
• Maintain marketing displays.
• Maintain event calendar(s).
• Create, maintain, and file program documents/materials.
• Manage program planning logistics.
• Make travel arrangements for educators, participants, and volunteers.
• Find and book venues.
• Arrange food and beverage.
• Organize, purchase, inventory, and prepare program supplies.
• Coordinate audiovisual equipment and operation.
• Assist with day of event logistics.
• Input program data and generate reports on program participation, results, and impacts.
• May assist with departmental budget planning process including research and provide/prepare financial reports.
• Assist with revision of forms and office procedures.
• Maintain 4-H enrollment database including data entry/reports.
• Take, prepare, and maintain meeting minutes.
• Prepare directories, registrations, surveys, or other forms as necessary.
• Assist with 4-H events as required.
• Maintain office social media sites

Benefits

• Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
• Exceptional Health & Prescription Coverage: Access to medical, dental, and vision insurance with competitive employer contributions, including 4 deductible options.
• Paid Time Off: Ample vacation, sick leave, paid holidays, and paid winter closure.
• Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers.
• Wellness and Employee Assistance Programs: Wellness initiatives, counseling services, and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED