Office Assistant - LAWRENCEVILLE CAMPUS

Lawrenceville-Suwanee School of Music•Snellville, GA

3d•$15 - $17•Onsite

About The Position

The Lawrenceville–Suwanee School of Music (LSSM) is seeking a Part-Time Office Assistant to support its front desk and daily operations. This is a long-term opportunity for a friendly, dependable, and detail-oriented individual. The Office Assistant will ensure smooth day-to-day front desk and administrative operations, providing exceptional customer service to students, parents, instructors, and staff while maintaining a welcoming, organized, and safe environment. This role is ideal for someone who enjoys working with people, multitasking, and being part of a mission-driven team.

Requirements

Friendly, enthusiastic, and dependable
Strong organizational and multitasking skills
Comfortable with soft sales and engaging with families
Tech-savvy with strong computer and social media skills
Detail-oriented, coachable, and proactive
Prior office, sales, or customer service experience preferred
Must be available for long-term employment and committed to at least 6 months of training and growth.

Nice To Haves

Experience in music or education environments is a plus

Responsibilities

Greet students and families warmly and professionally
Answer and direct phone calls; take accurate messages
Maintain a clean, welcoming, and organized lobby environment
Alert the Manager or Assistant Manager to any visitor needs or concerns
Supervise students in the lobby to ensure safety and respectful behavior
Ensure students under 13 do not exit the building unattended
Report any safety concerns or behavioral issues to senior staff
Organize and file enrollment forms, attendance records, and withdrawal requests
Prepare welcome packets and student folders for new students
Scan and digitally organize documents
Restock front desk materials, flyers, and supplies
Run internal errands (e.g., delivering paperwork, checking classrooms)
Assist with event setup, seasonal décor, and promotions
Contact parents to confirm appointments or share reminders (with guidance)
Use approved communication templates for calls, emails, and text messages
Maintain a professional and friendly tone in all customer interactions
Host and support online virtual lessons via Zoom
Assist with lesson scheduling and calendar updates
Provide high-level customer service support to over 60 instructors
Handle light retail sales and assist with enrolling new students
Create and distribute flyers; assist with social media updates (Facebook & Instagram)
Perform light cleaning duties (vacuuming, trash, tidying shared spaces)
Conduct follow-up calls and assist with soft sales for prospective clients