AY2627 Office Assistant - School of Business (Work-Study Required)

Duquesne UniversityPittsburgh, PA
Onsite

About The Position

The Palumbo-Donahue School of Business is seeking dependable, professional, and customer service-oriented students to serve as Office Assistants. Office Assistants are valued members of the administrative team who help support the daily operations of the School of Business. As a first point of contact for the School, Office Assistants regularly interact with students, faculty, adjunct instructors, staff, alumni, prospective students, employers, and other visitors. This position provides students with meaningful professional office experience while developing transferable skills in communication, customer service, organization, teamwork, and administrative support.

Requirements

  • Must be eligible for and awarded Federal Work-Study funding.
  • Must receive official employment clearance before beginning work.
  • May not be enrolled in a major within the Palumbo-Donahue School of Business.
  • Strong customer service and interpersonal skills.
  • Professional verbal and written communication skills.
  • Dependable, punctual, organized, and attentive to detail.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Ability to follow instructions and established office procedures.
  • Ability to work independently and contribute positively within a team environment.
  • Ability to interact professionally with students, faculty, staff, and visitors.
  • Basic proficiency with Microsoft Office applications and general office equipment.
  • Willingness to learn new procedures, systems, and technologies.

Nice To Haves

  • Previous office, administrative, or customer service experience is helpful but not required. Training will be provided.

Responsibilities

  • Greet and assist students, faculty, staff, and visitors in a friendly and professional manner.
  • Answer, screen, and direct incoming telephone calls and take accurate messages as needed.
  • Sort, distribute, deliver, and retrieve incoming and outgoing mail, packages, and other materials.
  • Complete campus deliveries and errands to University offices as assigned.
  • Scan, copy, file, organize, and distribute departmental documents, excluding examinations and other restricted academic materials.
  • Assist with opening and closing procedures for School of Business offices and designated classroom areas.
  • Support classroom operations by checking and replenishing dry-erase markers, erasers, paper, and other designated supplies.
  • Monitor office and classroom supply levels and notify appropriate staff when additional materials are needed.
  • Help maintain clean, organized, professional, and welcoming office, reception, workroom, and classroom environments.
  • Assist faculty and staff with administrative projects and general office support.
  • Prepare and organize materials for meetings, recruitment activities, orientation programs, and other School of Business events.
  • Assist with special projects and other related duties as assigned.
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