Office Assistant

City of Ventura • Ventura, CA

10h • Onsite

About The Position

The City of Ventura is hiring an Office Assistant I/II to join our City Manager’s Office! In this role, you will provide clerical, administrative, and front-office support while assisting the public, supporting daily office operations, and contributing to a dynamic and collaborative team environment. You will help ensure smooth and efficient day-to-day operations within the City Manager’s Office. This role is ideal for someone who enjoys working in a busy office environment with heavy public contact and providing excellent customer service to a diverse range of internal and external customers. The position serves as a primary point of contact for the City Manager's Office and involves a high volume of telephone and in-person interactions. The ideal candidate is comfortable using technology and various software systems and is confident managing clerical and administrative tasks with accuracy and attention to detail.

Requirements

• A combination of education, training and experience equivalent to completion of the high school supplemented by additional clerical and computer coursework, keyboarding abilities sufficient to perform the job, and six months of clerical experience are required.
• Office Assistant II requires one year of experience comparable to that of the Office Assistant I at the City of Ventura (18 months’ related experience).
• Depending on assignment, possession of a valid California Class C driver's license may be required.

Responsibilities

• Answer and route a high volume of telephone calls to appropriate departments, responding to inquiries in a courteous and professional manner.
• De-escalate customer concerns and maintain a calm, professional demeaner under pressure.
• Greet and assist members of the public, providing information and support as needed.
• Create, maintain, and manage files, records, and databases, including preparing documents for data entry and recordkeeping.
• Provide clerical support, including drafting correspondence, typing reports, and proofreading and verifying documents for accuracy.
• Process incoming and outgoing mail, maintain office supplies, and assist with scheduling and meeting coordination.
• Perform related duties as assigned.

Benefits

• Competitive pay and benefits
• Strong support for professional development
• Vacation & Holiday Compensation
• Deferred Compensation
• CalPERS Retirement
• Tuition Reimbursement & Bilingual Pay Eligibility as a Public Service Loan Forgiveness (PSLF) employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED