Office Assistant - Office of the Registrar (Part-Time)

James Madison University•Harrisonburg, VA

4d•Onsite

About The Position

The Office of the Registrar at James Madison University is accepting applications for a part-time Office Assistant. This position will serve a vital role with the Client Services Team in the Office of the Registrar. We are recruiting for one part-time wage position. The position will be a year-round, part-time position with no benefits, working an average of 29 hours per week (1,500 hours a year) over the course of a calendar year.

Requirements

Must have prior customer service experience, including phone, email, and in-person
Proficient in Microsoft Word and Microsoft Excel
Must have exceptional attention to detail and accuracy in work
Excellent organizational skills, ability to prioritize work, and multitask
Experience with working independently and within a team

Nice To Haves

Knowledge of PeopleSoft Student Administration System
Knowledge or experience with FERPA (Family Educational Rights and Privacy Act)

Responsibilities

Assist with answering phones, emails, and providing customer service coverage to our front desk
Process transcript orders and assist current and former students with placing transcript orders
Enter data into the PeopleSoft Student Administration System while ensuring data integrity, confidentiality, and accuracy
Scanning documents into OnBase (document retention system)
Work closely with students, faculty, staff, and parents/families
Performs back-up duties for other team members as needed
Performs other duties as assigned by supervisor, or designee