Kauai Division Office Assistant

Menehune Water Company Inc•Lihue, HI

6d•$18 - $20•Onsite

About The Position

As an Office Assistant at Menehune Water Company, you will be at the forefront of our customer service efforts, ensuring our clients receive exceptional service and support. You will play a key role in addressing inquiries, resolving issues, and providing information to our valued customers.

Requirements

Excellent interpersonal and communication skills.
Strong problem-solving abilities
Ability to work effectively in a team and independently.
Proficiency in basic computer applications.
High school diploma or equivalent.

Nice To Haves

Prior customer service experience is a plus.
Office: 1 year (Preferred)

Responsibilities

Build and maintain positive relationships with our customers, addressing their questions, concerns, and needs in a courteous and professional manner.
Efficiently process customer orders, schedule deliveries, and coordinate delivery routes to ensure timely service.
Act as a point of contact for customer inquiries and concerns, resolving issues promptly and effectively to ensure customer satisfaction.
Develop a strong understanding of our product offerings and services to provide accurate information and recommendations to customers.
Assist with billing inquiries, payment processing, and invoice reconciliation.
Maintain accurate and organized customer records and documentation.
Collaborate with colleagues in various departments to ensure seamless operations and a unified customer service approach.
Uphold our high standards of service quality and professionalism.