Office Assistant - Southeast Family Practice
About The Position
The Office Assistant works under the direct supervision of the Office Manager at Southeast Family Practice. The role handles insurance eligibility, patient registration and reconciliation in the patient registration software, and accurate entry of patient demographics. It also involves greeting patients, answering phone lines, taking messages, scheduling appointments, creating referrals, completing chart preparation, and providing information to and for patients. The Office Assistant maintains the reception area, distributes mail, and assists other employees as needed. The role also identifies, corrects, and reports compliance, insurance, and billing anomalies.
Nice To Haves
- High school diploma or equivalent.
- 1–3 years of medical office experience.
Responsibilities
- Check insurance eligibility.
- Register patients and reconcile registrations within the patient registration software.
- Enter patient demographic information accurately.
- Greet patients and answer phone lines.
- Take appropriate phone messages.
- Schedule appointments.
- Create referrals.
- Complete chart preparation.
- Provide information to and for patients.
- Maintain and upkeep the reception area.
- Distribute mail.
- Assist other employees as needed.
- Identify, correct, and report compliance, insurance, and billing anomalies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
