Office Assistant (ASA II), Career Services - College of Engineering & Computer Science

CSU Careers • Sacramento, CA

11h

About The Position

Under the direction of the Internship and Career Services Director, Office Assistant (Administrative Support Assistant II) is the first point of contact for the Internship and Career Services office in the College of Engineering and Computer Science. Responsibilities for this position are varied and include: front line contacts with a variety of campus and community individuals; providing excellent customer service, assisting with information requests and problem solving; handling tasks with frequent interruptions; maintaining and safeguarding confidential data and materials at all times; assisting with coordinating events and providing other clerical and administrative support.

Requirements

• Experience performing clerical or administrative support duties in an office environment
• Demonstrated ability to provide excellent customer service in a busy environment
• Effective communication and interpersonal skills including the ability to communicate with a variety of individuals on campus and in the community to engage in effective problem solving.
• Ability to apply independent judgement, discretion, and initiative to address problems and develop practical, thorough and creative solutions.
• Fluency in using standard office software packages (e.g. Microsoft Office Suite) with the ability to generate spreadsheets and manipulate data
• Strong organization and time management skills
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.
• Ability to pass a background check.

Nice To Haves

• Knowledge of social media platforms and marketing strategies
• Knowledge of University system software such as CMS PeopleSoft, Handshake, Parking requests, SacLink.
• General working knowledge of applicable university infrastructure, policies and procedures.

Responsibilities

• front line contacts with a variety of campus and community individuals
• providing excellent customer service
• assisting with information requests and problem solving
• handling tasks with frequent interruptions
• maintaining and safeguarding confidential data and materials at all times
• assisting with coordinating events and providing other clerical and administrative support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED