Office Assistant - Neurology Med/Surg
About The Position
Nebraska Medicine is a leading academic health network that partners with UNMC to transform lives through education, research, and patient care, emphasizing dignity and respect for all backgrounds. The organization offers educational support including tuition assistance and discounts. This Office Assistant position is located on 6 Neuro, a 48-bed unit specializing in Neurology and Neurosurgery, which includes eight beds equipped for long-term EEG monitoring. The unit cares for patients with complex neurological conditions such as strokes, aneurysms, seizures, spinal fusions, brain and spinal cord tumors. The staff on 6 Neuro works closely with physician teams, physical therapy, occupational therapy, speech-language pathology, and other healthcare disciplines to provide patient care. The role primarily involves serving as a receptionist for assigned department(s) for both internal and external customers, providing clerical and general office support for departmental operations, with a primary responsibility to support external customers like patients and their families, and a secondary responsibility to support the department or office.
Requirements
- High school education or equivalent required
- Proficient with computers to include keyboarding, basic navigation and use of email applications required
- Ability to communicate effectively both in verbal and written form required
- Ability to multi-task required
- Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required
- Ability to work with multi-line phone system required
- Ability to communicate effectively during escalated situations required
Nice To Haves
- Prior experience working with customers or patients preferred
- Experience with Telecommunication system, ComputerLog books, and schedules preferred
- Experience with general office materials/equipment preferred
Responsibilities
- Serve as receptionist for assigned department(s) for internal and external customers
- Provide clerical and general office support for departmental operations
- Support external customers, such as patients and their families, as primary responsibility
- Support department or office as secondary responsibility
Benefits
- Up to $5,000/year in tuition assistance
- A 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
